What is ctcLink?

ctcLink is the implementation of a single, centralized system of online functions to give students, faculty and staff anytime, anywhere access to a modern, efficient way of doing their college business. But, it's about much more than new software. As the current 30-year-old administrative system is replaced, colleges will also align their core business processes with the delivered software solution, making for streamlined, standardized practices across the 34-college system.

Follow the ctcLink blog, CONNECT, for the latest news and information about the ctcLink project. And, read the ctcLink Newsletters!

Current Events

  • System Integration Testing (SIT): Testing of the ctcLink system is underway. It includes Security testing and end-to-end business process testing across all pillars/modules: Campus Solutions, Financials, Human Capital Management, Online Admissions Application, Continuing Education, ctcLink Gateway (portal) and much more. After SIT is complete, User Acceptance Testing (UAT) will follow, which will involve testers from FirstLink colleges and also some volunteer testers from Wave 1 colleges.
  • Data Conversion: There are 6 cycles of data conversion in all. The ctcLink team and FirstLink recently completed Cycle 5 conversion and data validation and the ctcLink team is working on Cycle 6. At this time, the ctcLink project team is mostly working with FirstLink colleges and their data for these cycles, although some global data has also been gathered and converted.
  • Configuration Guides: These guides provide the detailed processes for setting up each portion of a module in the new ctcLink system. Nearly all aspects of the 29 Configuration Guides are complete, although some required changes that were identified in the earlier stages are in the process of being made in the existing documents.
  • FirstLink Implementation Planning: Tacoma and Spokane are busy planning for ctcLink Go-Live. The original go-live date of August 25 was extended to Nov 17 to allow more time for testing, training and end-user practice. Currently, FLCs are deep into data cleanup and validation, learning PeopleSoft, working through a plan for the Supporting Systems they'll be keeping, creating roles and permissions for Security, and working with the ctcLink training team to determine the training schedule, and so much more!

ctcLink Timeline

  • Global Solution: Requirements Validation, Foundation Decisions, BPA Workshops, Business Process Diagrams and begin Data Conversion and Configuration -- (March 2013 - Jan 2014)
  • System Build/Configure and Test: Dec 2013 - Sept 2014
  • Training for FirstLink colleges: Oct - Nov 2014
  • FirstLink Implementation : CCs of Spokane and Tacoma Community College are expected to cut over to ctcLink on November 17, 2014
  • Waves: Following FirstLink implementation, there will be three deployment waves of up to 12 colleges per wave. Go live dates: Wave 1: May 2015; Wave 2: May 2016; Wave 3: May 2017.
  • See a snapshot of the timeline through 2017

ctcLink Project Background 

After a comprehensive Request for Proposal (RFP) and vendor evaluation process from April-August 2012, followed by two months of in-depth contract negotiations, Ciber was chosen as our system integration partner for ctcLink implementation. Ciber began working on the project in February 2013.

Requirements Verification was completed in April 2013, which was the process of going through the requirements in the RFP line-by-line to provide any necessary clarification regarding the specific needs of the new ctcLink system. Next, the project team--along with hundreds of system-wide SMEs--embarked on the Foundation Review Sessions portion of the Global Solution phase. This gave system-wide SMEs a chance to learn about the foundational aspects of the new system and how it will work and integrate across all business areas of the college. SMEs also got a closer look at the inner-workings of PeopleSoft system in specific areas such as Payroll, Benefits Administration, Purchasing, Budgeting, Financial Aid, Recruiting/Admissions and Academic Advising.

The Foundation Review sessions helped prepare for the Business Process Alignment sessions, which were held June 17 through August 28. This was a detailed review of specific business processes in PeopleSoft. Business Process Diagrams (BPDs) were used to illustrate the flow of core business processes from start to finish and also help to determine the roles (who will perform which tasks) associated with each process. The decisions made during the Foundation Review/Decisions process, and the final BPDs will guide system Configuration, which is underway and expected to be completed in early 2014.

Questions about ctcLink? Email them to:

  • askctclink@sbctc.edu

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Page Manager: jrunyon@sbctc.edu
Page Reviewed/Updated: August 14, 2014, 2:46 PM

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