- Support Workforce Education student support programs, including the BFET and WorkFirst programs
- Perform help desk technical functions related to the eJAS, legacy and ctcLink systems for BFET and WorkFirst providers
- Collect, review and analyze program data and prepare reports for internal and external stakeholders
- Assist with oversight of program providers’ operations and performance to ensure compliance with program policies, procedures, practices and conformance with rules and regulations
- Assist with annual granting processes for program providers
- Assist with program budget management, budget revisions and technical assistance to providers
- Assist with fiscal analysis and records, including provider invoicing processes and records
- Assist with developing and coordinating statewide program activities
- Prepare and provide training to college and community-based organizations as needed
- Prepare accessible print and web-based content to support program promotion and provider needs
- Support efforts to ensure college and community-based organization providers have the resources needed to provide equitable access to education and connect students to supports to meet basic needs
- Other related tasks as assigned
The successful candidate will have:
- Superior technical skills including proficiency with Microsoft Office and database programs, such as eJAS, PeopleSoft and legacy database systems
- Demonstrated experience facilitating meetings and technical trainings
- Demonstrated experience with help desk functions and on-site technical support and training
- Availability for in-state travel
Other qualifications include:
- Excellent customer service, communication and teamwork skills
- Demonstrated flexibility and ability to accommodate multiple stakeholders with various interests and needs
- Demonstrated problem-solving and analytical abilities
- Strong planning and project management ability
- Excellent written, verbal, presentation and interpersonal communication skills
- Demonstrated experience in interpreting, reviewing and applying program specific policies, procedures and regulations
- A bachelor’s degree or equivalent combination of related experience and/or education
Preferred qualification includes:
- Experience with WorkFirst, BFET, and other student support programs
This is a full-time, exempt position. The annual compensation for this position is listed above. Washington state has a generous benefit package including health, dental, life insurance, long-term disability, retirement, and two optional deferred compensation programs. For more information, see Employee Benefits.
This position has no supervisory responsibilities and reports to the Policy Associate (Workforce Education).
Interested candidates may apply by submitting the following items:
- Letter of formal application that addresses your interest in the position and ability to perform the responsibilities described in this announcement.
- Detailed résumé of all educational and professional experience that demonstrates how you meet the qualifications.
- List of at least three professional references with contact information. References are typically contacted after interviews.
Send application materials
Email is preferred, but you may send application materials by one of the following delivery methods:
- Email: email@example.com
- Fax: 360-704-4415
- Mail: Pamela Kelly, HRC
SBCTC Human Resource Office
PO Box 42495
Olympia, WA 98504-2495
- Make sure you clearly indicate the position you are applying for in your letter of interest and within your email and/or subject line – suggested subject line format: Last name, First name – Position Title or Recruitment #.
- Include your name, address, current phone number, and email on the first page of each document you submit.
Submitted applications are the property of SBCTC and will not be returned.
Applicants must be currently authorized to work in the United States for any employer.
The Washington State Board for Community and Technical Colleges (SBCTC) supports Executive Order 13-01 Veterans Transition Support and is an equal opportunity employer. SBCTC complies with the Americans with Disabilities Act.
Applicants who need accommodation in the application process or this announcement in an alternative format, may contact the Human Resources Office at 360-704-4301. A TDD relay service is available by dialing 800-833-6388 or voice 800-833-6384.
Your paycheck is just part of your total compensation. As an exempt employee, you will also have access to an outstanding employee benefits package worth about 30 percent of your salary.
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Last Modified: 2/15/19 4:27 PM