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Student Services Policy Associate

Position Overview

The Washington State Board for Community and Technical Colleges (SBCTC) seeks a Student Services Policy Associate.  Based in Olympia, Washington, this full-time, exempt position is responsible for the administration of the Washington State Opportunity Grant Program and provides policy analysis and support for a wide range of related student services areas.

The Opportunity Grant Program was created in 2006 by the Washington State Legislature to move low-income students further and faster along a high-demand career pathway. The program includes financial resources for students to complement traditional financial aid and provides resources to colleges for support services such as counseling, advising and mentoring.

Job #: 2016-32

Annual Salary: $83,900.16

Location: Olympia, WA

Opens: Monday, Aug. 15, 2016

Closes: Tuesday, Sept. 6, 2016

Recruitment and screening of applications will be ongoing until the position is filled. However, to ensure full consideration, return completed materials by 5 p.m. on the closing date. Note: Agency hiring authorities reserve the right — and may exercise the option — to make a hiring decision prior to the conclusion of the recruitment process.

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  • Administer the Washington State Opportunity Grant Program including planning, monitoring, providing technical assistance to colleges, conducting assessments, budgeting and reporting.
  • Serve as liaison to student services organizations including councils and workgroups within the community and technical college sector and/or between education sectors.
  • Work with SBCTC program staff to establish collaborative links with community and technical college administrators and staff around student services issues.
  • Provide system support for campus-based Running Start and College in the High School coordinators and serve as primary system level point of contact for Running Start inquiries and issues in coordination with the Office of Superintendent of Public Instruction (OSPI).
  • Analyze and recommend appropriate policy direction and legislation related to the Opportunity Grant Program, financial aid, workforce education, and basic skills education as it relates to student services, student access, student retention and progression, and other areas related to student services.
  • Provide opportunities for increased articulation between and among the public schools, higher education and workforce training communities to improve student mobility and achievement of students’ educational goals.
  • Provide technical assistance to the college system in the area of student services, including interpretation of state and federal policies and procedures.
  • Communicate with legislators and legislative staff about policy issues related to student services, including testifying during legislative hearings and panels.
  • Perform other related work as required.

The successful candidate will have:

  • Bachelor’s degree from an accredited college or university.
  • Five years related professional experience.
  • Demonstrated knowledge of and competencies related to local, state and federal financial aid programs.
  • Demonstrated written and oral communication skills.
  • Demonstrated knowledge and competencies related to promoting diversity and equity.
  • Demonstrated success working with individuals from diverse populations.
  • Experience providing support services to adult learners.
  • Demonstrated understanding of qualitative and quantitative research methods. 

This is a full-time, exempt position. The annual compensation for this position is listed above. Washington state has a generous benefit package including health, dental, life insurance, long-term disability, retirement, and two optional deferred compensation programs. For more information, see Employee Benefits.

This position has no supervisory responsibilities and reports to the student services director.

Interested candidates may apply by submitting the following items:

  • Letter of formal application that addresses your interest in the position and ability to perform the responsibilities described in this announcement.
  • Detailed résumé of all educational and professional experience that demonstrates how you meet the qualifications.
  • List of at least three professional references with contact information. References are typically contacted after interviews.

Send application materials

Email is preferred, but you may send application materials by one of the following delivery methods:

Application tips

  • Make sure you clearly indicate the position you are applying for in your letter of interest and within your email and/or subject line – suggested subject line format:  Last name, First name – Position Title.
  • Include your name, address, current phone number, and email on the first page of each document you submit.



Pamela Kelly
Human Resource Consultant


Submitted applications are the property of SBCTC and will not be returned.

Applicants must be currently authorized to work in the United States for any employer.

The State Board for Community and Technical Colleges (SBCTC) supports Executive Order 13-01 Veterans Transition Support and is an equal opportunity employer. SBCTC complies with the Americans with Disabilities Act. Applicants needing accommodation in the application process or this announcement in an alternative format may contact the Human Resources Office at 360-704-4301. A TDD relay service is available by dialing 800-833-6388 or voice 800-833-6384.

Employee Benefits

Your paycheck is just part of your total compensation. As an exempt employee, you will also have access to an outstanding employee benefits package worth about 30 percent of your salary.

Experience Washington

Discover the benefits and recreational opportunities available to you throughout Washington state.

More Information

Contact the Human Resource Office at 360-704-4301 or visit the HR web page.

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Last Modified: 12/21/17 11:53 AM

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