CHRISTOPHER SORAN: Welcome to the October edition for the ctcLink Accessibility Forum. I'm Christopher, co-presenting with Monica, Josh here today. All right, so on today's agenda, I'm talking a little bit about Okta as well as the upcoming Campus Solutions and HighPoint Campus Experience. OK, coming. So-- MONICA OLSSON: All right, this is me. So Okta is, of course, our MFA, Multi-Factor Authentication tool, that the state board and the colleges use for ctcLink. And several of us from the state board have been meeting pretty regularly with different members from Okta product management and accessibility team to discuss accessibility of the Sign-In Widget, their dashboard, the overall user experience. And they recently updated and republished their VPAT documentation in this year, 2025, after doing some contracted work with DQ to help them audit and prioritize remediation of certain user workflows and different pieces of their overall products. So right now, the plan is for Vicki Walton and Josh, who are on the call today, to do some internal accessibility and evaluation and testing of the Sign-In Widget, the newly designed dashboard, the experience of using the app on mobile device. However, we were scheduled to already start that project, and we are waiting the green light still. So there's some setup that needs to happen internally in our preview environment. So anyway, that's still the plan. But we don't have any actual results to share yet because we're waiting for the green light to start that testing. And even though Okta is not ctcLink and it's not an Oracle product, it is used by our system. It is connected to ctcLink. So that's why we keep it in the list of updates here for you all today. CHRISTOPHER SORAN: Thanks, Monica. All right, so the Campus Solutions Image 35 as well as the HighPoint Campus Experience, or HCX, which is the mobile version, those are coming to production on November 1. So I'm going to turn it over to Josh. He's going to talk to us about the new accessibility features and bug fixes that are coming in. JOSH GIHA: Good morning. Christopher, can you hear me? CHRISTOPHER SORAN: Yeah. JOSH GIHA: Cool, cool. All right, my name is Joshua Giha or Josh, I'd like to be called. I'm going to share my screen now. So for this year's updates, we do a CS pillar update about once a year as well as the mobile solution. We do a major update on those once a year. And this year, I was expecting to see more updates than we got, being that the larger tools update we had back in April, May brought in a lot of features and also some bugs. And I was hoping that maybe the CS Image would put a band-aid on some of those bugs while we wait on it in the meantime. But out of, let's say, the 24 accessibility-related bugs that were delivered, only about half of those affect our system and how we use PeopleSoft. And even of those 12, they're very minor fixes. And probably most of you will not come across them in your day-to-day work, but we'll go through them. And it should go pretty quickly. So for this first book, it's under Federal Work Study. And this book, along with most of the PeopleSoft bug fixes today, have to do with focus order and either a tab being out of order or a field being out of focus order. And what that means is for a person that's using a keyboard only when they're tapping through the fields or through the page, it'll jump around and not go in order that you would expect. So the first navigation was under Financial Aid or Staff Financial Aid, File Management, COD Full Participants, Generate Federal Work Study. And when you go to Generate Federal Work Study, they've made sure that all the fields are now in the correct tab order. The same thing goes along for this Student Home Page, Campus Finances, Enroll in a Payment Plan. So if a student is not using-- if they're on a PeopleSoft payment plan, we have some colleges that use Nelnet and some use the payment plans that are created by PeopleSoft. Those students had a go to top link that was out of sequence. And now that tab is back in order. So we move on to Financial Aid, under the Federal Application Data, Simulate FM. That link was out of order. And it has now been put back in tab order. And this screenshot is one of the tools I use to test tab order. I usually go through and just tab, but I also use ANDI to get a visual read on what the exact tab order is for the page. And so that what is the screenshot is, ANDI showing us the numbers of each field and what the focus order is. Moving on. Still in Financial Aid, they fixed the tab order and the headers for the 24-25 ISIR tab, so under Federal Application Data, Correct ISIR Records, again, with the FM hyperlink. And they set one of the headers to be H1 and made sure that both headers were not set to H1, which is kind of confusing. If you can see the screenshot, has two what looks like H1s. And they're both were set to H1 Federal Extension. But instead of just removing one of the headers, they just set to H1 and didn't put the header tag on the other. So it's a little bit of a sloppy solution, but I guess it works for them. The next fix is under Staff Records Enrollment, so when creating an enrollment block. One of the tabs under Class Block was out of order. So the Block Enrollment Classes tab is now in order, and all the fields are in order as well. Moving back to the Financial Aid, IM NCP extension buttons and the Delete button, they moved the locations of those and made sure that they were in correct tab order or structure. And if you can see the screenshot, it is this little link in the top right corner. Moving on to-- let me make sure. OK, yeah, we're moving back to the Block Enrollment page. So this is what I had meant by if you can see the screenshot here, this page generates multiple tabs. And on the Block Enroll and Merge tab, that was out of order. And so they made sure that all the tabs on this page are now able to be keyboard navigated to, and they're in the correct order. So you just arrow over to access the next tab in that page. Under Student Admissions-- this is still another staff page-- Application Transaction Management, Application Transaction, and this page also generates another page with tabs. Under the Education History tab, it lists a long list of different countries for possible education transfers. And under the Canada link, there was out of tab order fields. So they have corrected that. And moving on to this next bug fix. This was a Student Facing tab. There were repetitive labels. So if you're using screen reader, it was reading multiple labels to the reader. And that was under the Drop Classes page, selecting a term, and click Class Details. And under View My Classes-- this is also under Student home page-- the color contrast for the instructor link was considered out of color contrast ratio. So that has been addressed as well as the link for enrollment deadlines. That ends the bug fixes. So that will be seen that were specifically labeled accessibility for the CS pillar. Do we have any questions before I move on to the next couple? MONICA OLSSON: Josh, I have a question. It's not directly related to the accessibility bug fixes. I'm just curious if you or Chris know if the state board has a sense of how many colleges use Nelnet versus the built-in pages and ctcLink for payment. Any clue there? JOSH GIHA: I think it's about a third of the schools use Nelnet-- MONICA OLSSON: Gotcha. OK. JOSH GIHA: --if I remember correctly. But I can get back to you on that. MONICA OLSSON: OK, that'd be great. JOSH GIHA: And so for the next couple fixes-- and this was even more disappointing, unfortunately-- HighPoint Campus Experience, which is the mobile interface that's based mostly for students, either they're saying that they don't have really too many more issues to address, or I guess they're saying that, yeah, they really don't have too many more issues to address because they only had one page marked officially as accessibility-related fix. So under the Class Search, under HCX Dashboard and Class Information, they've added pagination to the page. So when you select your search result, your class search-- let's say you're searching for accounting-- and you hit Search, and if there's multiple pages in the result set, it will show up right underneath the page and at the very bottom of the page as well. It is keyboard navigable, and it reads aloud one out of one or one out of however many pages are available. The other change that they made is for when the results are loading, the icon is no longer a spinning arrow that's in the middle of the page. It is a bar-like icon towards the top of the page, right underneath the Search Results button. And it moves along horizontally until the page loads. And once the page has completed loading, it has an audible noise indicator that lets the user know that the page is loaded. And that noise is consistent among the different NVDA or JAWS, however screen reader. If it uses a page loading sound, it uses the same page loading sound. That is expected. I hope that didn't confuse anyone. If I did, please raise your hand, and I'll try to explain it better. If not, that is the end of the fixes that were identified to be coming along with this update. And with that, I'll hand it back over. MONICA OLSSON: Josh, I'm wondering-- this is Monica. I'm wondering if the HighPoint documented fewer accessibility fixes or improvements, because I know that in previous open forums, we've discussed about that their recent version update, they had done a lot of work to bring it into as full compliance as possible to 2.1 AA. So I'm hoping that's the reason why their status report of this update is maybe shorter because there are fewer issues to remediate. Do you have thoughts on that? JOSH GIHA: Yeah, that's what I was thinking as well. But there's always work to be done. MONICA OLSSON: Yeah. JOSH GIHA: Yeah. I think they did a good job of reading a lot of issues when they had Perkins, I believe, came in and did their testing. So I think that helped them out a lot. And they're also producing new features, which is great, too. But I would also like to see moves towards AAA compliance in some areas or focus on maybe some 2.2 aspects that might not have been started on yet. MONICA OLSSON: Yeah. That's a good point. And then to reiterate, these updates are going to be live in production November 1. Is that correct, Chris? CHRISTOPHER SORAN: Yeah. MONICA OLSSON: Cool. Thanks. CHRISTOPHER SORAN: Thank you, Josh. JOSH GIHA: No problem. CHRISTOPHER SORAN: All right, so please let us know if you want to have anything on future forums. We'll get those added to the agenda. And then I put the links to the Accessibility IOVD on the previous slide as well as it's up on the Accessibility web page as well. And our next meeting is on-- MONICA OLSSON: Do you want me to take-- CHRISTOPHER SORAN: Sure. MONICA OLSSON: --voice so you can rest? Yeah. So our November open forum is scheduled on a federal holiday. So we're going to cancel that open forum for November and then return back to the space for our December meeting, which is December 9, so same time 11:00 AM to noon here on Zoom. But between now and December, if colleges have questions or topic requests, particularly after November 1 updates go live, please email us or use the submission form on our web page. And I'm seeing a comment from Doug that says, "There's an unofficial ANDI tool that is useful for those websites where the other won't load." Doug, do you mind explaining your comment a little bit more? AUDIENCE: Sure. Yeah, I'm on some sort of list that reports people's bugs with ANDI, having done the Trusted Tester deal five, whatever years ago it was. And there's just more and more pages that I go to test for procurement, for compliance that I'll click ANDI. It just sits there. It doesn't do anything, and sometimes WAVE will load. ANDI won't. But I found that this guy posted on one of those email threads that he had created this unofficial one. And I think if you look in the Google Play Store, it comes up as a Chrome browser extension. And it'll do the same functionality as the ANDI tool. But it just helps get around those cases because they were saying with ANDI that you had to do that CSP thing, if I'm getting that acronym right. Turn this off. Do this thing. And it wasn't working for me. And-- JOSH GIHA: There's also-- I'm sorry to interrupt you, Doug. AUDIENCE: Go ahead. JOSH GIHA: There's also a iframe thing within ANDI. So sometimes it's a couple layers deep. it'll ignore pretty much the main content of the page. And you'll see information on the nav bar and some of the things that are around the page, but not on the actual details that you want to see. If you go down into the ANDI's options, there's iframe as an option. Whenever you see iframe as an option, it usually means that the details on the pages within the iframe. So then you have to click on iframe, then open up the page as a new page in iframe. And you typically have to run the search again. It's a big pain in the butt. But yeah, usually, has to do with the iframe is why you're not able to see all the details on the-- DOUG HAYMAN: Yeah, I was finding in several cases that the site had some sort of security script thing going on that kept either WAVE or ANDI from running at all. So this is just one where you run this as a browser extension, and somehow it's able to bypass that blocking and lets you use the ANDI tool like you're used to using it. MONICA OLSSON: Cool. And it looks like Michael found it, what you're referring to, and put it in the chat for folks. So if folks are interested, you could-- is that it? Yeah, it's-- AUDIENCE: Yeah. Yeah. AUDIENCE: Yep. Yeah, try it out, and it works pretty cool. MONICA OLSSON: Thanks-- AUDIENCE: If the other doesn't work for you. MONICA OLSSON: --for that tip. So are there any other questions or comments from anyone on the call around today's content? Well, thanks for being here and spending 26 minutes of your time with us. We'll go ahead and wrap things up and see you back here in December for another open forum. DOUG HAYMAN: Yeah, and thanks, Christopher and Josh, for hammering away at the behemoth that is Oracle. CHRISTOPHER SORAN: Always and forever. We appreciate it. [LAUGHS] JOSH GIHA: Anytime. MONICA OLSSON: Yep. And Padma, too. Bye, y'all. CHRISTOPHER SORAN: Couldn't do without Padma. Appreciate all of you. Have a great week, everybody. AUDIENCE: Thank you.