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Webmaster Help

For prompt attention, please contact a department or support service directly. The agency webmaster does not provide direct online technical support services. 

  • Email sent to the Webmaster inbox may be sorted and forwarded to the correct department or staff for response. 
  • Solicitation emails will be deleted without reply.

Error Information on a Page

Broken link, wrong name or typographical error on a page? Email the assigned "Page manager" listed at the bottom of each page.

ctcLink Support

IT support and Mailman eList (Listserv)

"Access Denied" message

Certain pages and documents are labeled “College Access Only.” These may ONLY be accessed from a campus IP address (a computer recognized as part of our system's campus network). If you are working from a home computer or a laptop, you will not be recognized as an authorized user.

Laptop or home computer

  • You will need to log in to your college's server network with a VPN (virtual private network).
  • Contact your campus IT department for VPN privileges.

VPN or a college network computer

  • I'm sitting at my desk at work, but still no luck! Contact your campus IT or network team for troubleshooting assistance. They will work with SBCTC's network staff to investigate.
  • A coworker sent me a "College Access Only" document link, but it's not opening! Try instead to navigate to the document from the SBCTC departmental web page where the document is located.

Consumer protection student complaint process

The federal Higher Education Act (Title IV) prohibits colleges from misrepresenting educational programs, financial charges or employability of its graduates. SBCTC handles the complaint review process for Washington state public community and technical college students.

Popular Searches

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Contact Webmaster

Email Webmaster. Please allow two business days for a reply.

Solicitation emails will be deleted.

Email Security

Email is not a secure form of communication.

Please use caution when providing personal information including, but not limited to, email addresses, telephone numbers, mailing addresses, or personal identification numbers (student or staff ID numbers, Social Security Numbers, passwords).

Official Communications

SBCTC is a Washington state government agency. Emails received may be subject to public records disclosure.

Communications sent to the Webmaster in-box do not constitute a legal or official notice or comment to SBCTC or any official, employee or representative of Washington's community and technical colleges for any purpose.

To avoid delay when conducting official business with SBCTC, please communicate directly with agency representatives, departments or employees.

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