Bi-weekly Production Updates include the current top priority items for SBCTC's ctcLink Production Support team. Work items are generated by:

• SBCTC ctcLink Change Management Board
• Service tickets
• Scheduled maintenance
• Product updates and releases
• External mandates (federal, state and agency policy)
• ctcLink Working Group-approved Enhancement Requests

What does Production mean? When software or a configuration is in "production," this means it has gone live and is available for end-users to accomplish a business purpose.

Future Report Design

This page is an initial approach to sharing production work status and will evolve to present work in a more user-friendly, at-a-glance display. Stay tuned.