Bi-weekly Production Updates include the current top priority items for SBCTC's ctcLink Production Support team. Work items are generated by:

• SBCTC ctcLink Change Management Board
• Service tickets
• Scheduled maintenance
• Product updates and releases
• External mandates (federal, state and agency policy)
• ctcLink Working Group-approved Enhancement Requests

What does Production mean? When software or a configuration is in "production," this means it has gone live and is available for end-users to accomplish a business purpose.

How are Tasks Selected and Priorities Set?

The ctcLink Work Priorities & Governance Policy  outlines how changes to ctcLink PeopleSoft in production are prioritized by SBCTC IT and ctcLink Support.

Future Report Design

This page is an initial approach to sharing production work status and will evolve to present work in a more user-friendly, at-a-glance display. Stay tuned.