FMS Web Credit Card v3.2.1 Payment Process

Web Credit Card Payment Process

Instructions to set up and implement FMS web credit card process:

1. Overview of the Web Credit Card Payment Process
2. Setting Up a CyberSource Web Payment Account
3. Implementing Web Credit Card 3.2.1

Get More Help  

If you tried the instructions in the above documents and still need help:

1. CyberSource Error and Reason Code Table: An up-to-date list of CyberSource error or reason codes, a description of each and possible solutions.
2. CyberSource Support: When contacting CyberSource for assistance with CyberSource function, have the V# (Vital Number) for your college.
   • Phone: 1-866-322-7924 (toll free) or 650-965-6000
   • Email: sb_support@cybersource.com
   • CyberSource Support for Bank of America Customers Phone: 1-866-501-7958
3. Troubleshooting the Web Credit Card Payment Process: If you encounter a problem while implementing the Web Credit Card Payment Process in test mode,  review these troubleshooting tips before contacting SBCTC-ITD Customer Support.
4. SBCTC-ITD Customer Support: If you have questions or comments about the Web Credit Card Payment Process, contact SBCTC-ITD Customer Support.
   Phone: 360-704-4357
   Email: support@sbctc.edu