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Quality Matters Program

What is Quality Matters?

Quality Matters (QM) is a collaborative and collegial quality assurance program centered on the idea of continuous course improvement. The program includes:

  • Professional development workshops
  • A Research-based course review rubric
  • A faculty-centered peer review process designed to support, improve, and certify the quality of online and blended learning courses

SBCTC Educational Technology and Open Education funds an annual system level subscription to Quality Matters (QM) for all 34 Washington community and technical colleges. Selected QM training and certification for community and technical college faculty and staff is also funded annually.


Alissa Sells
Program Administrator

Brook Bane
Administrative Assistant

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SBCTC Quality Matters training is open to community and technical college faculty, administrators, and staff statewide. While geared toward online and blended course design, even instructors who primarily teach face-to-face (f2f) or web-enhanced courses will benefit from taking the introductory Applying the Quality Matters Rubric (APPQMR) course. To learn more about SBCTC QM training, please explore our Quality Matters Training page.

Give yourself or someone else a pat on their back for their quality assurance accomplishments.  To see who deserves celebration for completing QM training and achieving QM Role Certification, please explore our Quality Matters Kudos page.

Official QM course certification is a considerable achievement that represents a substantial investment in student success of time, effort, and money. To learn more about the QM course certification process and to see who deserves praise for certifying their course, please explore our Quality Matters Certified Courses  page.

QM Program Information

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Last Modified: 11/16/21, 8:06 AM

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