Live Captioning by Ai-Media MONICA OLSSON: Alright! Welcome everybody. This is Monica from the state board. Go ahead and make yourself comfortable. Grab a cup of coffee next to you. We will get started in just a minute. I am going to give a minute more to let people in here. We have got people still coming in. I am going to press record now. Let's get started, everybody! Welcome, again. I am the policy associate here at the state board for accessibility. This is the September, 2022, edition of the ctcLink accessibility open forum. Thank you everyone who is making their way in and attending this with us. We have some exciting announcements to share with you. Before I handed over to Chris, I would like to cover a few housekeeping items. We are recording this meeting and I worked to get these recordings captioned and posted on the ctcLink accessibility webpage. I am a little behind in that posting work but plan to get caught up soon. We do have a live captioner here with us today. Providing that service. If you would like to follow along on your screen and see live captioning, you access that by either hitting the CC closed caption button at the bottom of your zoom screen. If you don't see that, you're going to look for the 3 dot ellipses, hit that button, and select show subtitle. I would like to make sure everyone is aware that we welcome back and forth conversation at these meetings. If you have a comment or question, go ahead and raise your virtual hand, unmute your microphone and state your name if that is more accessible. We will do our best to give you the floor. If you are more comfortable asking via chat go ahead and do that. Chris and I do our best to monitor chat while we are also presenting and moving this conversation forward. If we miss you, but your question back in there. We will get to it eventually. I think that is it for right now for welcome and housekeeping. I will hand it over to Chris. CHRISTOPHER SORAN: Good morning. I am the application support manager. Welcome to our monthly open forum. We will go ahead and get rolling. We will start with our usual agenda, some updates. If there is anything you want to share and chat about, we will do that. First up is Monica. MONICA OLSSON: Thanks, Chris. I have got to cool exciting updates to share with you all today. I am very excited to welcome Vicki Walton, to the state board as our brand-new full-time Web Accessibility Specialist and Tester. Vicki and I have known each other for almost a year now, has the opportunity to work together and collaborate on CATO, and I am thrilled to be working with Vicki in this new capacity. They will be joining the state board officially in this new role early October. Vicki, I would like to hand it over to you to say hello to the group. VICKI WALTON: Thank you, Monica. I am totally pumped and excited to be in this position. I love this works, I feel honored to be a part of the SPCTC and look forward to meeting each one of you have the opportunity comes up. I am truly grateful to be working with Monica, I will say that again because I think we can do a lot of great things together. MONICA OLSSON: Thanks. In Vicki's previous role, they have performed accessibility conformance testing a lot. They have frequent conversations and meetings with external vendors so that breadth of experience will definitely follow them into this new role and benefit the agency and our system. VICKI WALTON: I came from Columbia Basin College. I have done much testing and I started out in IT. Then, I moved over to AT. I have had experience in the whole gamut. I am truly excited to be in this position. MONICA OLSSON: My next update is that Doug Hayman, the IT accessibility coordinator at Olympic College, also happens to be the cochair of CATO for one more day or so. We are gearing up to elect new cochairs so we will see how that shakes out. Doug has accepted a seat, a voting member position, on the ctcLink working group. That is a new development in this last month. Doug will be representing accessibility concerns on that group as a voting member. He will be representing CATO's voice, recommendations, interests. In our post go live world now, we need to have some back and forth, Doug will help facilitate that. I wanted to let everyone know of that update so that you are aware of the larger landscape and ctcLink and accessibility and how those pieces are fitting together. Chris, I think that is it for me. CHRISTOPHER SORAN: October is a big month. We have a lot of updates coming. CS 26, MCM 43, F's SCM 41. The image overview documents. There will be an accessibility IOVD to go along with all of those images. Letting you know the accessibility updates. We will get those published when we go to lunch the documentation along with it. The HCX update, I am going to go to the next slide for that. We are going to version 22.2.0 and from the previous version to this version, this is all of the accessibility updates. In the release notes from the vendor. There are certainly some great updates coming with us. Other updates in addition to these accessibility updates. We will be posting some information in an accessibility IOVD for this one as well. There was some noted accessibility issues from December 2021. Some of those remain as open tickets with the valid -- vendor. Some stuff has been fixed but some stuff we are still working with the vendor on getting updates and fixes resolved. This HCX update is going to be coming in October. Alongside BCS image that we are testing, system integration testing. We have it installed and we are going through a bunch of test scripts and making sure that everything is working. We will be making it available in another environment to CATO so that they can run through some accessibility testing. That will be in early October. The production launch will come in mid-October. Is there any questions? I see some in the chat. MONICA OLSSON: That was just my comment. To make sure that everyone on the call knows what HCX is and what we are talking about, different people attend these meetings based on schedule and availability. HCX is not the same thing as ctcLink, it is a different product that is developed by a different vendor. It is a series of webpages that users, like students, can interact with or on an app on their phone and it provides similar functions and tasks to what students might be able to do in ctcLink. That is the difference and it is important for us to remember that they are two different products developed by two different vendors. Those are two different relationships that the state board is managing. CHRISTOPHER SORAN: Thanks. We will keep rolling. Some updates on the Oracle service desk tickets we have open. The financial travel authorizations, we originally got a PRP and it didn't fix it. An updated one does fix it. The fix is in finance image 42 so has depending objects from finance image 41 and we will be working on implementing this bug fix once we have image 41 applied. That one is coming in October. We will get that when rolling after we have 41 applied. The absence request reload, it doesn't announce the reload like it should when you modify the fields, so they are targeting a fix for HCM image 44. They are currently working on it. We will see if they meet that target. We continue to work on all of the other open tickets. SPEAKER: Which HCM are we currently on? CHRISTOPHER SORAN: We are going to 43 in October. We are currently on 40. 41. SPEAKER: Thanks. CHRISTOPHER SORAN: The rest of the current statuses are at the end of the slide deck. These are just things that have changed since last month. We still continue to work on the other ones. And chat with Oracle about those. Feel free to submit your ideas. Monica and I get notified when you submit them. We get them added onto the agenda and answer any questions that you have. We have the ctcLink accessibility webpage, there is a link there, or repost accessibility image overview documents. -- Where we post There is lots of acronyms. I am sure you all know what VPAT is, though. That is a common one in this form. MONICA OLSSON: Our next open forum will be Tuesday, October 11, same Zoom link and same time. 11 to noon. Chris and I have shared the content that we have prepared for this month. I am curious if as people have been listening, are there any questions or comments from our audience at this time? Do you need us to go back and clarify anything around HCX or the updates from ctcLink and HCM? So far silence and that is OK. I hope that means that people are following along. And understanding the information that we are providing. I suspect at our next meeting in October we will have more information around HCX because at that point it will be going through some accessibility review and testing by CATO members and Vicki. That will be good for us to talk about next month. VICKI WALTON: I have a question. Are you getting a lot of feedback from students and other staff and faculty for what they are catching for accessibility issues? MONICA OLSSON: Yes and no. We did receive a ticket submitted by email from one of our colleges regarding a student using assistive technology who was having trouble adding and dropping classes using HCX mobile. That issue has to do with the way the ad class or drop class button has been designed. Joshua was on the call here today explained a little bit more in detail why that it is an issue and a user experience problem. The state board has documented that directly with high point and we are waiting for more back and forth with them. That was information submitted to us by a college within the last couple of weeks. It mirrors some of the accessibility concerns that were documented in December 2021 by CATO. Between then and now we haven't updated or changed the version of HCX that we are using. The goal is that as we are moving into using the most current version, that the accessibility issues are going to become addressed. Right now, that particular add class and straw class issue still needs to be addressed by the vendor. -- Drop class The agency is monitoring not. Josh, do you feel like adequately explained that? SPEAKER: Yes, that was perfect. MONICA OLSSON: That is a really great question and we encourage our colleges to communicate with us and let us know when they are experiencing what appears to be an accessibility barrier issue, with ctcLink or HCX. Staff here at the state board, including Chris's team and you moving forward, doing monitoring and testing to the best of our abilities to catch things and communicate those things with our state vendors. There is so much in these applications. We encourage our colleges and stakeholders to communicate with us just like this college did. It allows us to review the information, attempt to replicate it, and document the issue with the vendor. Chris, would you agree? CHRISTOPHER SORAN: Yes. We proactively are looking at all of the new accessibility related bug fixes that are coming in with all of the images and trying to get as much information as we can. A lot of times Oracle does not give us enough information so we ask for more. We also welcome all tickets and reports of things that people are seeing. MONICA OLSSON: We have information for the colleges to follow along regarding how to submit accessibility tickets or a ticket in general related to ctcLink. The information -- is on the ctcLink accessibility page. Solar winds, and if that is not an option due to known accessibility issues, we now have an email alternative that folks can use and that email goes directly to Chris's team for review. That was something that we put into place over the last few months to try to make it easier for people to get the information to us. In an organized way. Thanks for the question, Vicki. Any other comments or questions? I want to thank everyone for being here today. It is a little bit of a smaller group. Hopefully when folks are back on campus in October we will see a larger crowd. I will continue to send out reminders. If you have questions or comments after today, you can use the submission forum on our sites or email us. We will see you back here next month. Welcome again to Vicki Walton! VICKI WALTON: Thank you, Monica. SPEAKER: Thanks. MONICA OLSSON: Thanks for being here. Bye y'all! Live Captioning by Ai-Media