Student Services Resources for College Staff
Consumer Protection (Title IV) Student Complaint Process
The federal Higher Education Act prohibits colleges from misrepresenting educational programs, financial charges or employability of its graduates. SBCTC handles the complaint review process for Washington state public community and technical college students.
- For students: Consumer Protection Title IV Student Complaint Form
- For colleges: Official notification statement for use in student publications and college websites
Contact
Joe Holliday
Director, Student Services
jholliday@sbctc.edu
360-704-4334
Nanette Angel
Administrative Assistant
nangel@sbctc.edu
360-704-4315
Reference Documents
- 2018-19 Needy Waiver Income Thresholds
- 2018 HHS Poverty Guidelines (100% and 200%)
- 2018-19 State Support of Higher Education Students — See College Website and Publications Requirements: State Support Letter for usage and publication guidelines
- 2017-18 Needy Waiver Income Thresholds
- 2016 HHS Poverty Guidelines (100% and 200%)
- 2015-16 Worker Retraining Income Guidelines, 175% Income Cut-Off
- 2014-15 Worker Retraining Income Guidelines, 175% Income Cut-Off
- 2016-17 Needy Waiver Income Thresholds
- 2015-16 Needy Waiver Income Thresholds
- 2016-17 WFAA Student Budgets
- 2015-16 WFAA Student Budgets
- Tuition Waiver Calculations 2015-16
- 2014 Retention Memo — CT0401.037 — Registration/Enrollment Form
- Student Transfer Rights and Responsibilities
- Guidelines for Permissible Use of Services and Activity (S&A) Fees
SBCTC Student Services Council Meeting Reports
Page Manager:
nangel@sbctc.edu
Last Modified:
12/9/18 9:06 PM