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Student Success Center

Student Success Center network member logoThe Washington Student Success Center assists our community and technical college system to create a coherent, statewide framework to align and integrate various student success initiatives, grounded in developing student-centered colleges, clear educational pathways and broad-scale reform.

Washington’s Community and Technical Colleges have access to shared resources and professional development opportunities — to learn from and build on outstanding work at their neighboring and peer institutions, and support to scale effective practices statewide.

The Washington Student Success Center’s three priorities are: 

  1. Increasing completion rates of all students.
  2. Closing the equity gap for underrepresented, low-income, and first-generation students.
  3. Offering professional development opportunities to colleges to do this work, as well as build greater capacity for systemic change leadership.


Kristi Wellington-Baker
Student Success Center Director

Lexi Swanson
Administrative Assistant

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Our Goals - Our goals with these workshops has been to create a system-neutral set of Guided Pathways functional requirements which can be used to identify which requirements are met by ctcLink. After taking several days to review the outcome documents, our take away as that with your help we have largely succeeded. We have thoroughly identified the set of activities involved in Guided Pathways for students, faculty, student services, and other stakeholders and have created a thoughtful, nearly-complete set of requirements for each activity.

Guided Pathways Map - We included the map-building exercise as a tool to identify the activities involved in Guided Pathways, and to provide context to the activities and requirements. Defining the process is a critical first step in any requirements gathering.  While the map served its in-workshop purpose effectively, we also believe it can be an effective tool for understanding and communicating around Guided Pathways.  The Student Success Center team is beginning to think about how we review the map with additional stakeholders, get lots of feedback, finalize and publicize more broadly.

User Requirements - We gathered 550+ requirements across eight user roles, which is immense. As you know, this creates a challenge for how we review these requirements with participants – particularly during an in-person workshop. We do not consider these requirements to be ‘final’, however they are detailed enough they can be used to determine whether ctcLink meets the requirement. We do expect to receive questions from ctcLink staff about how they should interpret some questions. We’ll use Canvas to share questions and comments, but will attempt (as a facilitation team) to answer these questions based on the conversation on which we were taking notes.

Workshop 1, April 29-May 1, 2019

Workshop 2, August 19-20, 2019

Location: Seattle Airport Marriott
3201 South 176th Street
Seattle, WA 98188
260-241-2000 or book online - the "Guided Pathway Business Process Meeting" room block is available until 7/29/19

Guided Pathways is an integrated, institution-wide approach to student success based on intentionally designed, clear, coherent and structured educational experiences, informed by available evidence, that guides each student effectively and efficiently from point of entry through attainment of high-quality postsecondary credentials and careers with labor market value.

Visit the Guided Pathways website.

An online resource center with topics focused on guided pathways, student success, equity and change leadership, including:

  • National and state research
  • Presentation materials
  • Related organizations
  • Educational advocacy and access organizations

Visit the Resource Center for Student Success and Guided Pathways.



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Last Modified: 9/10/19 8:20 AM

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