ctcLink Learning Opportunities & Support Roundup: May 7, 2025

To plan further ahead or find the latest learning opportunities, as well as notices of cancellation or schedule changes, see the complete calendar at the ctcLink Training & Learning Opportunities Registration page or on the SBCTC meetings and events calendar (apply filters). 

 

 

Learn about how to register, badging opportunities, and more at the Professional & Personal Development Workshops page.

Registering for the workshops is easy!

1. Visit the SBCTC meetings and events calendar
2. Filter by "CTC Professional Development » Personal & Professional Development Suite"
3. Click "Sign up" button to enroll

 

Mailman Lists (aka Listservs) Bug

While not a ctcLink issue, you may have noticed the main Mailman List (listserv) page has a bug.

The following service notice has been added to the list info page with a link to instructions for alternative ways to access, subscribe, unsubscribe, and manage lists:

SERVICE NOTICE: Direct links to the Mailman list information pages are experiencing an issue. If you are a list-owner, administrator, or user who wishes to subscribe or unsubscribe, please visit the URL below for troubleshooting instructions: https://www.sbctc.edu/colleges-staff/it-support/mailman-lists

The Mailman eList Manager page SERVICE NOTICE: Mailman Bug Troubleshooting provides the following instructions:

• To subscribe
• To unsubscribe
• For list members to update options (including subscription options such as Digest Mode, changing your password)
• For list owners/admins only

Join a ctcLink Support eList (aka LISTSERVs)

Any Washington state community and technical college ctcLink PeopleSoft users — including SBCTC staff, ctcLink, and IT teams — are encouraged to join one or more ctcLink-related Mailman eLists (aka LISTSERVs).

Find a list — or two or three or four — and join today at ctcLink Support eLists.

Please see the SERVICE NOTICE: Mailman Bug Troubleshooting for tips to subscribe.

Connect with your ctcLink peers and colleagues

• ctcLink Customer Support sends updates, outage notices, changes to configuration, training and workshop opportunities, global and cross-pillar communications to colleges.
• College subject matter experts (SMEs), PeopleSoft users/stakeholders can use the lists to ask  their college peers questions about how they do things in ctcLink, best practices, local training plans, and more. 

Are You Receiving ctcLinkAlerts?

SBCTC uses the ctcLinkAlerts eList to send notices about planned downtime for system updates, production alerts, urgent issues, and any unplanned downtime.

Each college maintains a local ctcLinkAlerts email distribution list (e.g., ctclinkalerts@columbiabasin.edu, ctcLinkAlerts@spscc.edu) which your ctcLink College Leader maintains as needed.

These college lists, not individuals, are subscribed to ctcLinkAlerts@lists.ctc.edu.

It’s each college’s choice who to include, but typically colleges include their local ctcLink leadership, local ctcLink committee or taskforce members, key subject matter experts, IT, Help Desk, and PIO.

Onboarding Training Manuals & Staff Training Participation App Available

Whether for yourself or for your staff, the ctcLink Staff Training Participation Application (STP) application and ctcLink Onboarding Training Manuals are available for college and SBCTC staff.

ctcLink Staff Training Participation Application Features

• Users can view their own course completion information, as well as course completion information for any staff within their chain of supervision. 
• Includes integrated checklists for supervisors to assign required and recommended ctcLink Canvas course training.
• Displays training course completion information extracted from Canvas so supervisors can track online training course completion and progress for their staff.
• Security roles are dynamically assigned to all active users in the system to access their own training data, and the training data of any staff in the user’s supervisory hierarchy. Depending on the security role, staff can search for active or inactive employees training data by a variety of means including employee ID, supervisor’s name, employee first or last name, department, or training course title. 
• An elevated ctcLink security role provides users with college-level training data, and is assigned to college designated Points of Contact (ctcLink College Leaders). For ongoing role-level access, the individual local security administrators (LSAs) have the ability to update access for maintenance purposes.

Please see the ctcLink Staff Training Participation Application quick reference guide (QRG) for step-by-step user instructions.

Need help?

Any supervisors having issues accessing staff records, please submit a ctcLink Service Ticket to: ctcLink Support > Training > Staff Training Participation application.

Onboarding Training Manuals

The Onboarding Training Manuals, a companion to STP, help new college staff in their training journey through ctcLink (PeopleSoft). Although learning a new software system can be challenging, so these documents provide new staff with information to locate, understand, and participate in the various ctcLink training and learning opportunities available.

The Onboarding Training Manuals can be found in the ctcLink Reference Center “Intro to ctcLink” section. Onboarding manuals are available for each ctcLink pillar, as well as general staff.

• General Staff Onboarding Training Manual
• Campus Solutions Core Onboarding Training Manual
• Finance Onboarding Training Manual
• Financial Aid Onboarding Training Manual
• Human Capital Management Onboarding Training Manual
• Student Financials Onboarding Training Manual

The ctcLink Training and Support teams look forward to a continued partnership with the colleges and SBCTC agency staff to enhance onboarding and training experiences for new employees. 

Reach out to Gretchen Fulmer, Associate Director of Training, if you have any questions.

ctcLink Process Alignment Workgroup (PAW) Update

Process Alignment: College-Driven | Agency-Supported | Leadership-Endorsed

What Is Process Alignment?

Process alignment involves creating common, agreed-upon business processes that align with our system's goals and strategies. It ensures that ctcLink system processes are consistent and efficient. 

Travel & Expense Pilot: Nearing Completion

The Travel & Expense taskforce—the first PAW pilot—has completed its review of all related modules. Final recommendations will be presented at the upcoming May 14 ctcLink College Collaboration Group Meeting.

Designated travel administrators and subject matter experts across the college system will be invited and are encouraged to attend and join the conversation.

How We're Supporting Alignment

The PAW team is developing tools and strategies to guide colleges through the alignment process:

Self-Assessment Tools

A survey and checklist will help colleges determine how closely they align with the recommended processes.

Utilization Metrics

A new dashboard will track usage and system configurations to provide real-time insights into alignment progress.

Organizational Change Management (OCM)

Colleges will receive support in building Change Action Plans using the ADKAR model, which focuses on Awareness | Desire | Knowledge | Ability | Reinforcement,

This approach empowers individuals and teams to adopt and sustain change with confidence.

What Happens After the Taskforce?

To support long-term success, PAW will offer resources designed to help colleges adapt smoothly to new processes and configurations, including:

• Customized training materials
• Targeted implementation support
• Collaborative working sessions

What Should Be Aligned Next?

Your voice matters! PAW is moving forward, but not without your input.

Submit your ideas

Have a business process you think could benefit from alignment?
Complete the Process Alignment Nomination Form to share your recommendation.

Learn More About PAW

Visit the Process Alignment Workgroup (PAW) Project  and Travel & Expense Process Alignment Dashboard at the ctcLink Reference Center to explore:

• Shared Vision & Guiding Principles
• Alignment Methodology
• PAW Membership & Representation
• Process Alignment Plans & Structure

Contact

Please reach out if you have any questions or concerns about the Process Alignment Workgroup activities:

• Lia Homeister, Travel & Expense PAW Taskforce Lead, Director of Institutional Research & Effectiveness, ctcLink College Leader, Renton Technical College
• Jason Hetterle, PAW Team Lead, Wenatchee, Valley College Director of Technology & Enterprise Solutions

How to Check the Status of an Enhancement Request

The ctcLink Customer Services Teams have documented all Enhancement Request (ER) forms submitted.

The ctcLink Enhancement Request Status lists are updated the first and third Wednesday of each month to align with the ctcLink Working Group calendar.

You can see where each Enhancement Request is in the governance review process, approval status, and/or any other actions taken in a couple of different views.

High-Level Summary At-a-Glance

The Full Enhancement Request List is sorted by status.

CS Core Learning Opportunities

Running Start Series

SBCTC Dual Credit presents monthly virtual sessions for college Running Start staff. Each session includes SBCTC/OSPI updates and time for Running Start college staff to come together and connect. Participants cover a wide range of topics, including Campus Solutions - Student Financials.

The presentation portion is recorded and posted to the SBCTC Dual Credit YouTube playlist.

Feel free to contact Stephanie Rock, SBCTC Student Services & K12 Alignment Policy Associate, with any questions.

CS Core Training

CS Core Trainings, a valuable learning opportunity, are held on the third Wednesday of every month from 8:30 a.m. to 10 a.m. The dates may change, and notifications will be sent in advance. The CS Core training alternates between refreshers and different process approaches. We highly value your participation and welcome all end-users to attend these training courses. You can find details about upcoming meetings on the SBCTC Calendar, CS Core Weeklyish CORErespondence, and CS Core listserv. Please visit the QRG Campus Solutions Learning Opportunities Recordings for a list of previous recordings.

CS Core Training: Processing Deceased Students

Wednesday, May 28, 2025, 8:30 - 9:45 a.m., Learn more and join the session

Join us for a thoughtful and informative training session designed to guide you through the sensitive process of managing records for deceased students with professionalism, empathy, and adherence to institutional policies.

Topics:

• Systematic steps to handle deceased students' records respectfully.
• Best practices for institutional compliance.

This training aims to equip you with the knowledge and tools to navigate this responsibility with care and confidence.

Module(s): Student Records

Primary Audience: Records Staff

Related QRGs: Processing a Deceased Student Record, Entering Decedent Data

CS Core Work Sessions

Campus Solutions (CS) Core Work Sessions, open to ALL end users, are generally held the first Thursday of each month, from 1 to 3 p.m., but may be offered on an alternative schedule (e.g., to accommodate holidays).

The CS Functional Support team facilitates, alternating between functional team delivered content and college user delivered content with functional team support. Each meeting includes time for colleges to ask questions about other topics or service tickets.

CS Core Work Sessions features

• Include community engagement within each session (rather than have a formal, predetermined college panel).  As possible, we will post the anticipated questions ahead of time so that you can be prepared.
• Dedicate at least the last half hour (2:30-3:00 pm) to Open Q&A.
• If the scheduled session ends early and all related questions have been answered, Open Q&A will begin (i.e., it may begin earlier than 2:30 but will begin no later than 2:30)

Find details on the SBCTC Calendar and in the CS Core Weeklyish COREspondence (sent on Fridays to the CSSupport listserv).

Core Sessions: College System & SBCTC Calendar

Coming up next!

Join us for CS Core Work Session: A Treasury of Tiny Topics on Thursday, June 5.

There are so many topics that deserve a spotlight, but don’t quite merit an entire session by themselves. So, what to do? We bundle them up!

We present to you: A Very Special Hodgepodge Session! Along with a speedy review of fundamentals, reminders, and suggestions we’ll cover a selection of current topics of interest. Designed to prompt many “OH, RIGHT!” responses and build your muscle memory, this session should be a fun one.

Presenter/Facilitator: Hillary Raj, SBCTC (with jokes provided by Izzy)

Questions? Contact CS Core Support.

Plan ahead for future sessions

FIN Learning Opportunities

Asset Management (AM) ctcLink Customer Support Year-End Open Q&A

Colleges can make individual appointments for these two dates by emailing Jane Wiseman, SBCTC Functional Analyst - Finance.

How to find materials

• Year-end recordings and background information are located in the ctcLink Pillar Work Session Informationcourse in Canvas.
• Within the course, select the Modules link. Year-end content is in the Finance Work Sessions (2025) section with a subsection of FYE25: Fiscal Year End 2024-2025. If you do not yet have access to the course, you can register through the ctcLink Training Registration Form. 
• Please refer to the Finance ctcLink Customer Support Year-End Information and Sessions document for additional information.

Primary Audience: Asset Management Staff

Related QRGs:  Checklist & Process Steps Guide and Close Depreciation at Month and Year End

ctcLink Accounting Team Presents

Every first and third Thursday, these recurring work sessions aim to provide accounting support and guidance regarding, but not limited to, the various reconciliation topics and processes. Each session covers a specific topic(s) and then moves to open Q&A.

Travel and Expenses Q&A Drop-In

Recurring every LAST Monday of the month, 11 a.m. to noon, join us for a collaborative, interactive and troubleshooting drop-in support session on everything Travel and Expenses. This session is not recorded, unless otherwise noted.

• 11 – 11:30 a.m., Training: Come learn or share something new.
• 11:30 a.m. - 12 p.m., Q&A: Please come with your questions or issues and be ready to share your screen.

FIN Work Session: Grants/Projects Q&A Drop-In Sessions

NEW! Recurring every SECOND Monday of the month at 11 a.m. join the ctcLink Finance Customer Support team for a collaborative, interactive and troubleshooting drop-in session on everything Grants/Projects.

Questions? See the contact information listed in the event calendar listings below.

Need help with setting up FY25 grants? Feel free to reach out to Michele Rockwell, MSML, ctcLink Finance Functional Analyst.

You are invited to drop in with any questions related to grants and projects at the open Q&A sessions.

FIN Work Session: Asset Management Q&A

Every second Thursday from 11 a.m. to noon (except where noted) join the ctcLink Finance Customer Support team for a collaborative, interactive and troubleshooting drop-in session on all things Asset Management.

• 11 – 11:30 a.m., Training: Come learn or share something new.
• 11:30 a.m. - 12 p.m., Q&A: Please come with your questions or issues and be ready to share your screen.

Some examples of topics:

• Tagging Active Assets
• Excel to CI Asset Upload
• Processing issues
• General questions

Finance (FSCM) College Users Production Support Meetings

Meetings are held every Tuesday, from 2 to 3 p.m.

These sessions are open to ALL Finance (FSCM) end users. The ctcLink Finance Customer Support team provides updates on Service Tickets, PeopleSoft enhancements, and open forum time to ask questions or request future topics.

The ctcLink Finance Subject Matter Experts list received a calendar invitation to Upcoming Finance Users Production Support meetings.

Didn’t get the invitation? Reach out to Shon Dicks-Schlesinger, Associate Director of Finance Functional Support.

Monthly Student Finance/General Ledger SF/GL Open Forum

Every second Wednesday, 2 to 3 p.m., the SBCTC Business Operations Accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Finance/General Ledger (SF/GL) related.

There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.

See the SBCTC meetings and events calendar and look for ctcLink Accounting Team: SF/GL Open Forum Meeting.

ctcLink Working Group Seeks Voting Member with Financial Aid Experience: Nominations Due May 14

Interested in making a systemwide difference in ctcLink?  If so, we need your voice! 

The ctcLink Working Group is seeking a college expert with Campus Solutions (CS) Financial Aid experience to fill one voting member role.

The voting members represent a broad spectrum of ctcLink functional expertise from a range of college types. The time commitment is 4-6 hours per month, including online meetings (first and third Wednesday of each month).  

Among other things, the ctcLink Working Group is responsible for:

• Decisions regarding enhancement requests, global business process adoption and issue resolutions that impact multiple pillars, any business function within a pillar, and/or any external integrations with PeopleSoft
• Decisions on proposed release schedules and enhancement requests which do not impact any approved budget or overall timeline
• Rollout of Global Business Process changes
• Authority to approve reasonable timeline adjustments if higher priority (mandated/system critical) initiatives are deemed necessary to release in advance of an approved initiative, with obligation to notify the Strategic Technology Advisory Committee (STAC) of changes and reasoning
• Addressing appeals of Working Group decisions

Learn more about the key role members of the ctcLink Working Group play in systemwide ctcLink Operational Governance:

• Overview of ctcLink Working Group
• ctcLink Working Group Meetings & Minutes

Next steps

Please speak with your supervisor regarding your interest and capacity to serve in this important role and then complete and return the self-nomination form. The nomination form can be downloaded from the ctcLink Reference Center  (Overview of Working Group > Working Group Membership > Nomination Form) 

To be considered, your president or chancellor must sign and return the nomination form by 5 p.m. on Wednesday, May 14, 2025.

Questions?

If you have any questions, please reach out to either co-chair, Tara Keen or Chantel Black. Either co-chair will be happy to discuss with you the role or the Working Group decision-making process.

Please also cc Carrie Powell, ctcLink Working Group Facilitator, to ensure the co-chairs get connected with you to answer your questions.

FA Support Updates

Query for Processing Multi-Year Entrance Counseling:

CTC_FA_EC_LOAN_CNSL_ISSUES – Run this query to find students whose Entrance Counseling acknowledgments are not matching up to the Initiated checklist, leaving the checklist in an Initiated status when it should be set to Completed when the Process Loan Counseling Data step and Run 3C Engine steps are run. 

ACTION REQUIRED:  Follow the steps in the Loan Processing Business Processing Guide on or around pg. 120 to get these records loaded to complete the Entrance Counseling Checklist

FA Weeklyish Bulletin

Trying to recall that important thing you read in the ctcLink Financial Aid listserv FA Weeklyish Bulletin? Don’t miss a thing! Revisit past editions in the FA Weeklyish Bulletin Archive at the ctcLink Reference Center.

FA Learning Opportunities

Financial Aid Training

NEW DATE: Fin Aid Training for Header Colleges Only: Loan Set Up for Schema 5.0c and 25/26 Loan Processing

Tuesday, June 10, 2025, 9 a.m. to 12 p.m., Learn more and join the session

Join this hands-on workshop to set up/adjust your Run Controls for the 2025-2026 AY in preparation for sending out your Direct Loan files for the Summer Term. 

Audience:  Header College Financial Aid Staff responsible for Direct Loan Origination and Outbounding

Agenda

• Updating/checking Loan Fee Set Up
• Updating/checking Loan Fee in Item Types Set Up
• Updating/checking the Loan Fee in Create Loan Types pg
• Updating the Process Loans Run Control ID parameters to 2025 AY
• 10:30 to 10:45 a.m.: Break
• Updating the EY Summer Include & Summer Exclude Run Control ID parameters to 2025/2026 dates and AY.
• Updating the EY Process Loan Dates Run Control ID to 2025 AY.
• Updating the Schema to 5.0b on the EY Generate Direct Loan Data pg.
• Updating and/or creating EY Run Control IDs for your Direct Loan Reports

Contact Kelly Forsberg, ctcLink Functional Trainer (Financial Aid).

Financial Aid Work Sessions

FA/SF/FIN Cross-Pillar Work Session Reconciliation Show & Tell

Thursday, June 5, 2025, 1-3 p.m., Learn more and join the session

Join us for a cross-pillar work session as SBCTC hosts esteemed colleagues from Bellevue College in a Webex on the hot topic of reconciliation!

Guest speakers Christine Taylor, Financial Aid Director; Jennifer Fetters, Associate Director of Student Center-Financial Aid; and Jennifer McMillan, Finance Manager, will walk through their local business process on reconciliation for Pell, Direct Loan, and state funds. 

This session emphasizes the importance of interdepartmental communication during monthly reconciliation processes and reviews key steps unique to Bellevue College in their local reconciliation business process.

Audience:  FA, SF and FIN staff responsible for reconciling federal and state funding

HCM Support Updates

PeopleTools 8.61

All ctcLink Support Teams have successfully implemented Oracle’s PeopleTools 8.61 into Production on Saturday, April 26! Now that the testing requirements necessary for the new PeopleTools 8.61 Upgrade are complete, the HCM Support Team has shifted focus to other responsibilities.

Non-Resident Alien (NRA) Processing in HCM

The HCM Support Team is in the process of implementing changes to the current NRA set-up procedure to allow better tracking of Non-Resident Alien employees in ctcLink.

• Communication about this project will be provided by May 20, 2025.
• HCM Work Session is scheduled for Wednesday, May 21, 2025.

HR Core

Workforce Administration (WFA) has been following up on the Data Governance Committee’s DemoCom review and recommendation(s) and is in the process of implementing updates to the language used within ctcLink related to SOGI (Sexual Orientation and Gender Identity).

These updates are being delivered in coordination with the Campus Solutions systems pillar.

With support of the Application Services team, we are in the process of updating missing combo code values for history rows in ctcLink. Watch for communication and request for approvals coming soon.

The team is assessing the possibility of expanding Person Profile system functionality within ctcLink.

Benefits & Faculty Workload (FWL)

Faculty Workload

• REMINDER: HR Department changes made in part-time and/or moonlight job data records used in calculations of faculty contracts in Faculty Workload should be made during quarter breaks and applied to contract data processing for a new quarter. Doing so during any other timeframe will lead to payroll processing errors.
• FW100 Canvas Course Updates continue and are expected to be completed this month!

Benefits

• Auto Enrollment - Auto enrollment process update results are accessible to colleges via QHC_BA_E188_AUTOENR_ERROR_LOG
• New Query - QHC_BA_EMPL_SB1_MULT_INST has been developed to help colleges identify employees who are concurrently enrolled in SB1 benefit program at multiple institutions. Please run this query twice a month at payroll processing time. For additional timing details, please refer to Payroll Processing Timeline.
  • An employee can be enrolled in SB1 benefit program only one institution. If you come across employees enrolled in SB1 benefit program at multiple ctcLink institutions, please review your college’s data setup for that employee. If the employee has been enrolled in SB1 benefit program at your institution in error, be sure to correct SB1 benefit program to SB0 or SB2 and terminate HCA Average Cost deduction. If no results populate for your institution when running this query, that’s a happy result!

Payroll

Payroll Confirmation Timeline Review

The HCM Support Team asks that the colleges get into the practice of reviewing the Payroll Processing Timeline document each and every payroll period for updates and additions.

2025 W2 Data Preparation

HCM Support will make the system configuration changes for 2025 W-2 Annual Tax Reporting, to allow the Colleges to run the Error Listing Report on Friday, May 9, 2025. It is recommended to run the Error Listing Report (CTC_T900) as often as necessary, so errors can be corrected in a timely manner.

05A Payroll Confirmation

05A Payroll Confirmation is scheduled for Monday, May 19, 2025. The Webex invite and 05A 2025 Payroll Processing Timeline will be sent out through HCM listserv prior.

Be sure to review the Payroll Processing Timeline when you receive it!

Paycheck Modeler

This function in ESS remains disabled for the time being. A solution is actively being planned with results possible in late June.

Talent Acquisition Management (TAM)

TM100 Canvas Course Updates continue this month.

HCM Monthly Newsletter

Subscribe to the ctcLinkSME-HCM list to receive the latest edition of the HCM Monthly Roundup, featuring HCM hot topics, training, and how-to tips.

To subscribe

• Send an email to ctcLinkSME-HCM@lists.ctc.edu
• The Subject should be "Subscribe"
• Once you receive a confirmation email, open it and click the link to confirm.
• The list admin may need to approve you at this point, but once they do, you'll be subscribed

HCM Learning Opportunities

HCM Work Sessions

Human Capital Management (HCM) meetings are held every other Wednesday, from 1 to 3 p.m. The HCM Functional team along with the training team offers Work Sessions and Training Sessions around the different functionality in HCM.

For calendar details, search the ctcLink Learning Opportunities calendar at SBCTC meetings and events and apply Human Capital Management filter.

Questions? Contact HCM Customer Support.

SF Learning Opportunities

Please feel free to reach out to SFSupport@sbctc.edu if you have any questions or need further clarification.

• The Student Financials Learning Opportunities Recordings QRG is a comprehensive list of all previous SF-related recordings.
• Previous SF DL Blasts can be found within Student Financials Resources.

Running Start Series

SBCTC Dual Credit presents monthly virtual sessions for college Running Start staff. Each session includes SBCTC/OSPI updates and time for Running Start college staff to come together and connect. Participants cover a wide range of topics, including Campus Solutions - Student Financials.

The presentation portion is recorded and posted to the SBCTC Dual Credit YouTube playlist.

Feel free to contact Stephanie Rock, SBCTC Student Services & K12 Alignment Policy Associate, with any questions.

SF Work Sessions

The Great Ledger Migration: Student Financials to the General Ledger

Thursday, May 22, 1 p.m.,  Learn more and join the session 

Join us to learn more on the following: a general overview on how SF transactions jump over the fence into the Finance pillar/General Ledger, focus on specific SF-related fiscal year end considerations, and review how Second Journal Set item types may be updated locally instead of via State Board ticket. 

Washington Waives: Updating your Athletic, Apprenticeship, State Employee, and Senior Tuition Waivers

Monday, June 2, 1 p.m., Learn more and join the session 

Join us to learn more on the following: Reviewing specific updates to the named waivers, learning more about waiver reporting, and State Board resource updates. 

Monthly Student Finance/General Ledger SF/GL Open Forum

Every second Wednesday, 2 to 3 p.m., the SBCTC Business Operations Accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Finance/General Ledger (SF/GL) related.

There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.

See the SBCTC meetings and events calendar and look for ctcLink Accounting Team: SF/GL Open Forum Meeting.

 

Query Developer Learning Opportunities

Instructor-Led Query Development Training

The ctcLink Training Calendar has been updated with instructor-led query-related training through summer. To clear filter settings, select None. Then select ctcLink Learning Opportunities > Reporting Training.

How to Enroll in Self-Paced Query Developer Courses

It’s easy to enroll in Query Developer Courses.

• Visit the ctcLink Training Registrationpage,
• Select the class(es) from the Designated Query Developer Training section,
• Follow the sign-up process.

More for PeopleSoft Query Developers

Find more ctcLink PeopleSoft Query Development resources including forms, documentation, and tools at the ctcLink PeopleSoft Reporting web page.

ctcLink Accessibility Monthly Open Forum

Join us! The ctcLink Accessibility monthly forums engage Washington's community and technical college system in discussions around ctcLink accessibility and technology. We aim to improve communication and transparency while providing space for productive and solution-focused dialog. Our main objective is to deliver accessible technology for all our students, staff, and the larger community.

Meetings are held the second Tuesday of each month, 11 a.m. to noon.

Please join us for the next ctcLink Accessibility Open Forum on Tuesday, June 10, 2025, at 11 a.m. All are welcome to attend via Zoom.

• Zoom meeting link: ctcLink Accessibility Open Forum 2025 and beyond

In case you missed a meeting, please see materials from past Open Forums.

Keeping the Lights On

In a ctcLink world populated with acronyms and mysterious jargon, the Application Services teams are the “pillar behind the pillars” for Washington’s community and technical colleges 24/7 by supporting ctcLink pillars, systemwide IT applications, environments, accessibility improvements, testing, and managing the network data load behind-the-scenes.

While you may never meet them directly or understand what they do, they support you every single day.

Completed/Wins

• Development deployed to production this week
• Coordinate and deploy fix for Nelnet integration issues
• Data fixes and bug fixes in HCM, CS, and FSCM
• Development deployed to production this week
• Nelnet RealTimeNoticeResponse error was resolved with a POC from Nelnet

In Progress

• In Development, SIT, UAT, and Completed
• 25-26 FA PRP 2.2 Retrofit development is in progress. Ticket 214881
• 890 User Audits
• Accessibility testing for OAAP residency page
• Add new leave codes to CTC_ABSBL_AE and Crosswalk. Ticket 193709. HCM-1538. In UAT
• App Engine for Yearly Updates to CS and ST Salary Plans. Ticket 207571. We developed an app engine to automate a complex process that the HCM functional has had to do manually every year with Excel to CI. In SIT
• Testing with archiving HR_ACCTG_LINE. Working with Data Services team on testing query performance after archiving and running stats in PCD
• Automatically Resubmit Asynchronous IB Errors. Ticket 200430. On hold
• C900 - Paystub PDF creation processes need to be fixed (PAY003 & DDP003). Ticket 215317. Development complete
• CampusCE NOR response Bug Fix. CS-2338. Ticket 199915. Currently in UAT
• CampusCE Search/Match results transaction suspend. CS-2343. Ticket 198623. Currently in UAT
• Code freeze is over so on hold code changes are moving up the production stack now
• Configurable search issue in 8.61. Ticket 214405 the ID Field not autofilling like it should
• Coordinate with Nelnet on resubmitting Nelnet requests that are in error
• ctcLink Pages Display Information for Other Business Units in Finance. Ticket 210359. Development is in progress for securing these pages by BU
• Data Masking in Development
• Enhancement FWL Employee Record Look Up. Ticket 148615. In SIT
• Enter time, report time, and other time pages working on implementing new functionality with configurable headers. Ticket 124980. In SIT
• ER 219 - Automation of adjustments to vacation / sick time donations for Shared Leave. Ticket 168718. Currently in development
• ER 232 - Adding Custom Self-Service Questions in Campus Solutions. Bhuvana and Neel are working on development
• ER 245 - Extension for Student Group Mass Assign. Ticket 178457. Development will begin this week
• ER 253 - Make a Payment Page Classic to Fluid. Development is complete. Ticket 181828. In SIT. Security is working on role modifications so students can access the new page
• ER 285 - Purchase of EPM tool from Oracle for use to do Book to Bank reconciliation. Waiting on new ER and requirements
• ER-171 TAM Enhancements. Ticket 163606 and HCM-1292. In SIT
• FAPRP Support
• GL_EXCL_BATC in FSPRD. Ticket 204146. Budget checking is failing on batch uploads. Working with Oracle in a service request. Ticket 214412 created to hide the budget checking option on the run control page while we work with Oracle on a resolution
• I-088 Interface Processing Update. Ticket 213443. HCM-1570. In SIT
• Institution Set Override Problem. Ticket 190595. Josh is investigating
• Internal Job Accounts Audits
• Lower environment Data Scrubbing
• New Leave Liability Report. Ticket 212415. Was in SIT and new requirements were added. Back to redevelopment.
• Offboarding phase 2 - ticket 212741. Development is in progress as the developer gets the updated requirements
• OFM App Engine Updates to include SP Salary Plan. Ticket 209524. HCM-1578. In SIT
• Ticket 206057 - New table for 'transaction log' to see person/date/ whether or not integration to okta successful. Ticket 206055 - Dynamic Role integration with Okta Fix. In SIT
• Override institution set issues in ticket 190595. Investigating
• Portal homepage logos keep disappearing. SR open with Oracle. Ticket 215079
• PT 8.61 User can access other institutions pages. Ticket 211483. Oracle asked Mark to submit an individual SR for every navigation that has an issue. He will work through that after the FA PRP retrofit development is complete
• Review and revise Nelnet test cases for future deployments
• Review Nelnet Upgrade connector deployment plan and testing
• SACR Compare Query Review
• SIT Physical Inventory Implementation for Bellevue and Renton
• Support testing of Bug fixes reported on tickets 199915 and 198623
• Support tickets related to integrations
• Updating the logos in HCX and the portal page for Bates. Tickets 199604 and 203618. The HCX logo in CS-2398 is in UAT. The portal logo update is still in progress
• WA200 Positive Pay Update for Umpqua Bank. Ticket 214746. FS-1958. In UAT
• WAPAY Load to AP Voucher Staging. Ticket 211114. In SIT
• Work on SDT 215204 - PCI 4.0 requirement Payment flow question
• Work with Bhuvana and Shelia on Okta/PTF issue
• Working with Nelnet, the CS SF team, and Managed Services for the Nelnet SBCTC Campus Solution Connector Install upgrade project. Ticket 195128. CS-2181 and CS-2182

Upcoming

• Create Test Plan in Testlink for FA PRP 2.2 System Integration Testing
• ER 289 Security Account Reset Capabilities. Ticket 213156
• FA PRP 2.2 Q & A Sessions
• FA PRP 2.2 System Integration Testing
• Format and Post FA PRP 2.2 Overview Document
• I-021 Cemli Update/Bug Fix. Ticket 213369
• Nelnet PeopleSoft Connector Upgrade Project Go-Live - scheduled for 6/17
• Support and monitor 3rd party integrations
• Support OAAP, CampusCE, HCX and OKTA integration enhancements, bug fixes
• Support tickets related to PS integrations
• Updating documentation around Segregation of Duties
• Work on SDT 213040 - Timeout error in Submitted Applications page for Admins. Waiting for functional testing to be done