ctcLink Help
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- Troubleshooting
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For help accessing Canvas courses and troubleshooting email address verification issues, please contact your college eLearning or Canvas support office.
Need Help with ctcLink?
If you need help with your ctcLink account, first contact the college or agency where you are applying for admissions, attending classes, or working.
Search tip: Be sure to select the correct college from the main page.
Bates Technical College ctcLink Support
Bates Tech Employees
- Submit a Bates Tech IT Work Request (log-in required) or call 253-680-7070
- Bates Tech ctcLink Employee Training
Bates Tech Students
- Bates Tech Student Help & Resources
- Bates Tech student support: Email StudentHelp@batestech.edu or call 253-680-7055.
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Bates Tech Online Admissions Application Portal Help or call Bates Tech Student Services at 253-680-7002.
Bellevue College ctcLink Support
BC Staff and Faculty
- Virtual and in-person support: Staff ctcLink
- Virtual and in-person support: Faculty ctcLink
BC Students, Staff and Faculty
- Bellevue College ctcLink
- Virtual and in-person support: IT service desk
- Call IT Service Desk: 425-564-HELP (4357)
- Call ctcLink Support: 425-564-LINK (5464)
BC Students
- Virtual and in-person support: Student ctcLink
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Online Admissions Application Portal Help Ticket
Bellingham Tech ctcLink Support
Employees
- Email ctcLink support questions email to BTC Helpdesk helpdesk@btc.edu or call 360-752-8417
- ctcLink Employee Training
BTC Students
- ctcLink Student Help & Resources
- ctcLink support: Visit BTC Library for video chat, password reset and email at library@btc.edu.
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: BTC Online Admissions Application Portal Help or call Admissions at 360-752-8345.
Big Bend ctcLink Support
ctcLink Students and Staff
- Help Desk: Email support@bigbend.edu or call 509-793-2206
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Big Bend Online Admissions Application Portal Help
Cascadia College ctcLink Support
Student & Employee ctcLink Help
- Email: ctcLinksupport@cascadia.edu
- Phone: 425-352-8228
- Chat: support.cascadia.edu
Cascadia Employee ctcLink Help Resources
- Employee Help Desk Portal
- Employee ctcLink Homepage (requires login)
Cascadia Student ctcLink Help Resources
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Cascadia Online Admissions Application Portal Help
Centralia ctcLink Technical Support
Employees
- Email IT Help Desk or call 360-623-8910
ctcLink Support for Students, Staff, and Faculty
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Centralia Online Admissions Application Portal Help
Clark College ctcLink Support
Clark College students
- Contact Tech Hub at 360-992-2010 or email TechHub@clark.edu
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Clark Online Admissions Application Portal Help
Clark College employees
- Contact IT Service Center at 360-992-2425 or submit a Help Desk Ticket (requires login)
Clover Park Technical College ctcLink Support
CPTC Students
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Online Admissions Application Portal (OAAP) Help
CPTC Employees
CPTC General ctcLink Support
Columbia Basin College ctcLink Support
CBC Students
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help:
- Apply to CBC
- Email: records@columbiabasin.edu
- Phone: 509-547-0511
CBC Employees
- Email: tshelp@columbiabasin.edu
- Phone: 509-542-5553 or ext. 2353
- Faculty & Staff ctcLink Knowledge Base
Edmonds College ctcLink Support
IT Help Center
Faculty and Staff
Students
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Edmonds Online Admissions Application Portal Help
EvCC ctcLink Support
EvCC Staff and Faculty
- ctcLink Support for Staff (requires login)
- ctcLink Support for Faculty (requires login)
- Email: ctcLink@everettcc.edu
- Technology Services TechHUB: 425-388-9333
EvCC Students
- ctcLink Student Resources
- Email: ctcLink@everettcc.edu
- Technology Services TechHUB: 425-388-9333
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help:
- Email: Admissions@everettcc.edu
- Phone: Admissions 425-388-9219
- Text: 425-382-7533
GHC ctcLink Support
GHC Students
- Student ctcLink
- Virtual support: Student Assistance Team Help Desk Zoom Lobby
- Email: studenthelp@ghc.edu
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions: Grays Harbor Online Admissions Application Portal Help
GHC Staff and Faculty
- ctcLink Support for Staff and Faculty (sign in required)
- Email: helpdesk@ghc.edu
- IT Help Desk: Ticketing System
Green River College ctcLink
Employees (Faculty and Staff)
Students
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: ctcLink for Prospective and New Students
Highline College ctcLink
Highline Students and Staff
IT Services: Information and Help Desk
Submit a Help Desk Ticket
- Visit
- Call 206-592-4357 (HELP)
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Highline Online Admissions Application Help
Lake Washington Institute of Technology ctcLink Support
LWTech Employees
LWTech Students
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help
- Email Admissions
- 425-739-8104
Lower Columbia College ctcLink Support
LCC Staff and Faculty
- IT Help Desk Portal: Submit Help Desk Request
- Faculty and staff: LCC ctcLink resources
LCC Students
- Training and Resources for Students
- LCC student self-service: ctcLink Student Self-Service
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Lower Columbia Online Admissions Application Portal Help
Olympic College ctcLink Support
ctcLink Student and Staff Support
- Email helpdeskticket@olympic.edu or call 360-475-7600
OC Students
- ctcLink Self-Service Portal Log-in Support
- First-time ctcLink log-in instructions for students (video)
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help
Peninsula College ctcLink Support
Peninsula College Staff and Faculty
- Email IT Help Desk or call 360-417-6501
- ctcLink Resources (requires login)
Peninsula College Students
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Peninsula Online Admissions Application Portal Help
Pierce College ctcLink Support
Pierce College Students
- ctcLink Student Self-Service
- Training & Resources
- IT Helpdesk: 253-964-6373 or helpdesk@pierce.ctc.edu
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Pierce College Online Admissions Application Portal Help
Pierce College Staff and Faculty
Renton Technical College ctcLink Support
RTC Students, Staff and Faculty
RTC Technical Support
- Technical Assistance: servicedesk.rtc.edu
- Phone: 425-235-2500
- Email request: servicedesk@rtc.edu
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: RTC Online Admissions Application Portal (OAAP) Help
If you need help with your ctcLink account, first contact the college or agency where you are applying for admissions, attending classes, or working.
This support link is for SBCTC agency employees only.
SBCTC Agency Service Desk
- SBCTC agency employees: Contact the SBCTC services desk (requires login)
Seattle Colleges ctcLink Support
Applicants
Online Admissions Application Portal (OAAP) & General Admissions Help:
Shoreline College ctcLink Support
Shoreline Students
- ctcLink for Students
- Help Center: Technical Support Center
Shoreline Faculty and Staff
- ctcLink for Employees
- Help Center: Technical Support Center
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help
- Email: enrollmentservices@shoreline.edu
- Phone: 206-546-4611
Skagit Valley College ctcLink
SVC Employees
- IT Help Desk Support: Email ITHelpDesk@skagit.edu or call 360-416-7766
- Faculty: ctcLink Training and Resources for Faculty
- Staff: ctcLink Training and Resources for Staff
SVC Students
- Students: ctcLink Support and Resources for Students
- Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: SVC Online Admissions Application Portal Help
South Puget Sound Community College ctcLink Support
- Email: helpdesk@spscc.edu
- Phone: 360-596-5544
- How-To Support: support.spscc.edu
- Create a Help Ticket (requires ClipperID login)
- Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: admissions@spscc.edu
Spokane Colleges IT Customer Support Center
- IT Support Freshservice Ticket Portal
- Call 509-533-4357 (4357), Option 2
- Email: ITSupportCenter@ccs.spokane.edu
- Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Spokane Online Admissions Application Portal Help
Spokane Colleges IT Customer Support Center
- IT Support Freshservice Ticket Portal
- Call 509-533-4357 (4357), Option 2
- Email: ITSupportCenter@ccs.spokane.edu
- Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Spokane Falls Online Admissions Application Portal Help
Spokane Colleges IT Customer Support Center
- IT Support Freshservice Ticket Portal
- Call 509-533-4357 (4357), Option 2
- Email: ITSupportCenter@ccs.spokane.edu
Tacoma Community College ctcLink Help Desk
TCC Students
- TCC student phone support: 253-566-5176
- Support ticket email: support@tacomacc.edu
- Support Portal
TCC Employees
- TCC staff and faculty phone support: 253-460-HELP (4357)
- Support ticket email: support@tacomacc.edu
- Support Portal
Applicants
- For Online Admissions Application Portal (OAAP) & General Admissions Help
- Tacoma Online Admissions Application Portal Help
- Contact Entry Services at entry@tacomacc.edu or call 253-566-6042
Walla Walla Community College ctcLink Support
WWCC ctcLink Student Support
WWCC Faculty and Staff
Applicants/Admissions
- Online Admissions Application Portal (OAAP) & General Admissions Help: Walla Walla Online Admissions Application Portal Help
- Email Admissions@wwcc.edu
Wenatchee Valley College ctcLink
WVC Employees
- ctcLink Support for staff - Virtual assistance Zoom rooms, live chat, ticketing system, and forms
WVC Students
- ctcLink Support for students
- Email helpdesk@wvc.edu or call 509-682-6550
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Wenatchee Valley Online Admissions Application Portal Help
Whatcom ctcLink Support
WCC Employees
- IT Helpdesk: helpdesk@whatcom.edu or call 360-383-3420
- Faculty & Staff ctcLink training and resources (requires login)
WCC Students
- IT Helpdesk: studenthelpdesk@whatcom.edu or call 360-383-3410
- Students: ctcLink training and resources
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: Whatcom Online Admissions Application Portal Help
Yakima Valley College ctcLink Support
YVC Employees
- YVC Help Desk: Email helpdesk@yvcc.edu or call 509-574-4717
- ctcLink Employee Help & Resources
YVC Students
- ctcLink Student Help & Resources
- ctcLink Support YVC Help Desk: Email helpdesk@yvcc.edu or call 509-574-4717
Applicants
- Online Admissions Application Portal (OAAP) & General Admissions Help: YVC Online Admissions Application Portal Help
- Or call Admissions at 509-574-4712
If you need help with your ctcLink account, first contact the college or agency where you are applying for admissions, attending classes, or working.
