ctcLink Learning Opportunities & Support Roundup: June 24, 2026

To plan further ahead or find the latest learning opportunities, as well as notices of cancellation or schedule changes:

• See the complete calendar at the ctcLink Training & Learning Opportunities Registration page or

• The SBCTC meetings and events calendar (apply ctcLink Learning Opportunities filters).  

Learn about how to register, badging opportunities, and more at the Professional & Personal Development Workshops page.Registering for the workshops is easy!

1. Visit the SBCTC meetings and events calendar
2. Filter by "CTC Professional Development » Personal & Professional Development Suite"
3. Click "Sign up" button to enroll

Employee Onboarding & Offboarding (EO&O) Task Force Presents Second Set of Recommendations

Wednesday, July 8, 2025, 10:30 a.m. to noon, during ctcLink College Collaboration Group meeting

HR staff, HCM SMEs, and Local Security Administrators will be invited to attend via Zoom.

The (EO&O) Task Force has been working hard on behalf of all 34 colleges to review on- and offboarding-related ctcLink business practices to streamline processes and improve our use of ctcLink as a system. 

Join us as the ctcLink Process Alignment Workgroup (PAW) Employee Onboarding & Offboarding (EO&O) Task Force presents the HCM Pillar specific recommendations for best practices to the ctclink College Collaboration Group (cCCG) for a formal adoption vote at a future date. 

There will be more recommendations regarding Security, Security/HCM cross-functional and Training ahead; however, the Task Force wants to present them in easier-to-digest, bite-sized portions, so this presentation is dedicated to HCM Pillar-specific recommendations only.  

Learn more about the PAW Project 

• PAW Project Information
• Employee Onboarding/Offboarding PAW

Questions?

Please reach out to Sindie Howland, Employee Onboarding & Offboarding Process Alignment Task Force Lead & Everett Community College Associate Director for Change Management and Process Improvement, if you have any questions or concerns about EO&O Process Alignment activities.

2026 Data Summit - Save the Date and Share Your Ideas

Monday, August 10, 2026, 9 a.m. to 4 p.m. Centralia College, TransAlta Commons

The 2026 Data Summit is shaping up to be focused, practical, and collaborative.

Co-sponsored by the DataLink Steering Committee, IT Commission (ITC), Research & Planning Commission (RPC), and the ctcLink College Collaboration Group, the summit agenda emphasizes real-world application — moving beyond theory into how colleges are using data today.

Key themes include improving data governance, exploring analytics tools, strengthening data access, and addressing emerging areas like AI and data protection.

Breakout sessions highlight shared challenges and solutions across institutions, with a strong focus on what’s working and where teams are still evolving.

Overall, the summit reflects a system actively aligning around consistent, effective data practices while adapting to new technologies and priorities.

Got an idea or want to get involved? Let us hear from you

• Have a topic you would like to hear more about?
• Want to share your expertise?
• Willing to help facilitate a conversation?
• Would you like to help shape the event?

Please take a moment to fill out the 2026 Data Summit Ideas survey.

Keep an eye out for the 2026 Data Summit Registration form.

New to ctcLink or Ready to Upskill? Make a ctcLink Training Plan

The ctcLink Customer Support Training team developed tools to assist colleges with employee onboarding in response to recommendations and requests.

Although learning a new software system can be challenging, these documents provide new staff with the information needed to locate, understand, and participate in the various training and learning opportunities available from the Washington State Board for Community and Technical Colleges (SBCTC). 

• The Staff Training Participation (STP) application helps supervisors track ctcLink Canvas course training progress for staff and assign ctcLink Canvas courses for staff enrollment. Learn more about the Staff Training Participation Application
• Onboarding Training Manuals assist new college staff in their training journey through ctcLink (PeopleSoft). Learn more about the ctcLink Onboarding Training Manuals

About the Onboarding Training Manuals 

Onboarding Training Manuals can be found in the ctcLink Reference Center “Welcome to ctcLink – Start Here” section. Manuals are available for users in all PeopleSoft pillars, as well as for general staff:

• General Staff Onboarding Training Manual
• Campus Solutions Core Onboarding Training Manual
• Finance Onboarding Training Manual
• Financial Aid Onboarding Training Manual
• Human Capital Management Onboarding Training Manual
• Student Financials Onboarding Training Manual

Each manual is divided into sections highlighting specific topics and information necessary to become more comfortable with our ctcLink system. Section topics may include: 

• Onboarding checklist 
• Welcome to ctcLink Training 
• Each pillar’s place in ctcLink 
• Prerequisite ctcLink courses 
• Role-based training content and requirements (i.e., required and recommended ctcLink self-paced training courses) 
• Additional onboarding resources

How to use the onboarding manuals

The intent is for supervisors to work with staff to provide clarity around staff roles and functions of their job based on the onboarding manual. 

• Each ctcLink module lists required and recommended self-paced ctcLink Canvas training courses which directly align to roles and functions performed at the colleges. For example, each staff member is required to complete general prerequisite courses to introduce them to the ctcLink system.
• The checklist included allows supervisors to identify which required and recommended courses should be completed by each staff member. Additional training resources are provided to assist new staff in their onboarding activities. 

The ctcLink Training and Support teams look forward to partnering with the colleges and SBCTC agency staff to provide enhanced onboarding and training experiences for new and current employees. 

Please reach out to ctcLink Training Management if you have questions or concerns. 

Get Connected: Join ctcLink Support eLists

ctcLink Customer Support sends updates, outage notices, changes to configuration, training and workshop opportunities, global and cross-pillar communications to colleges via Mailman eLists (often referred to as listservs, which is a registered trademark).

College subject matter experts (SMEs), PeopleSoft users/stakeholders can use the lists to ask their college peers questions about how they do things in ctcLink, best practices, local training plans, and more. 

When you join, do NOT select the Digest option or you might miss out on time-sensitive messages.

Find your lists

• ctcLink Support eLists – Lists geared toward ctcLink end-users, including reporting, queries, and dataLink.
• In addition, each ctcLink pillar area suggests related lists to join under their “Get Connected to” menus.
  • Campus Solutions (CS) Core
  • Financial Aid (FA)
  • Finance (FIN)
  • Human Capital Management (HCM)
  • Student Financials (SF)
• Mailman eLists – See the complete list of Mailman lists available to the community and technical colleges.

Are You Receiving ctcLinkAlerts?

SBCTC uses the ctcLinkAlerts eList to send notices about planned downtime for system updates, production alerts, urgent issues, and any unplanned downtime.

Each college maintains a local ctcLinkAlerts email distribution list (e.g., ctclinkalerts@columbiabasin.edu, ctcLinkAlerts@spscc.edu) which your ctcLink College Leader maintains as needed.

These college lists, not individuals, are subscribed to ctcLinkAlerts@lists.ctc.edu.

Each college chooses who to include, but typically colleges include their local ctcLink leadership, local ctcLink committee or task force members, key subject matter experts, IT, Help Desk, and PIO.

Restock Your Resiliency Toolkit

Take some time to take care of yourself! Professional and Personal Development Suite workshops are open to all Washington state community and technical college employees, whether faculty, staff, or exempt.

This series of soft-skill workshops was initially developed to support SBCTC IT staff. Once the workshops were discovered on the agency calendar by other SBCTC and college employees, they asked if they, too, might participate on a case-by-case basis.

Since piloting outside participation and receiving positive feedback and requests, we sought agency leadership and support to work across SBCTC departments to present to a systemwide audience. 

2026 Offerings

Professional Development Suite

• Effective Communication Strategies 
• Generational & Learning Preferences - NEW 
• Leadership 
• Presentation Tips & Tricks - NEW 
• Teams/Team Bonding 
• Time Management 
• Top Tier Customer Experience 

Personal Development Suite 

• Emotional Quotient (EQ)
• Managing Stress Part 1
• Managing Stress Part 2
• Mental Health: Awareness & Support
• Mind Frame: Turn Negative Thoughts into Positive Actions
• Psychological Safety in the Workplace
• Vicarious Trauma
• Work/Life Balance 

Teaming Suite 

• Effective Communication Strategies
• Psychological Safety in the Workplace
• Teams/Team Bonding

Learn More and Sign up

Learn more about how to register, badging opportunities, college requests for group training, and more at the Professional & Personal Development Workshops page.

The workshops are cross-linked from the SBCTC Professional Development page and the ctcLink Training & Learning Opportunities page.

Questions? Reach out to Corinne Taylor, Professional/Personal Development Trainer.

CS Core Updates

Campus Solutions (CS) Core Pillar Support Web Page

Visit the Campus Solutions (CS) Core pillar support web page at ctcLink Support for all things CS Core-related:

• ctcLink Reference Center Quick Links
• ctcLink Onboarding Training Manual
• Learning Opportunities & Training
• Lists and groups
• Pillar newsletter
• Oracle and PeopleSoft resources

CS Core Learning Opportunities

You can find details about upcoming CS Training and Work Sessions on the SBCTC Calendar, CS Core Weeklyish COREspondence, and CS Core eList.

For a list of previous recordings, please visit the Campus Solutions Learning Opportunities Recordings QRG.

Space Mission PERC: Navigating Requirement Checks

CS Core ctcLinkUps are planned with purpose and each session is designed to stand alone. While content is related, sessions are independent and each has a distinct scope and a different purpose. Training Sessions review functionality. These are intentionally followed by Work Sessions that explore usage. You may choose to attend either session alone or both as a set.

This month, we turned our attention to PERC (Prerequisite Enrollment Requirement Checking). PERC depends on Enrollment Requirements and reveals how they behave in practice; however, this session focuses on PERC and does not cover Enrollment Requirement configuration.

In the Training Session, we started with a pre-launch checklist, where strong requirement configuration sets the stage before lift-off. The mission began with running the PERC process, moved through interpreting and applying results, and concluded with exploring Enrollment Requirement rosters.

In the Work Session, we held an in-flight simulation experience! Together, we orbited real scenarios, explored best practices, and identified strategies for determining why a student was flagged-or not flagged-as expected.

June 2026 Recordings Available

If you receive an "Access Denied" message, you may not yet be enrolled. Access may be institution-specific—if needed, update the URL by replacing “SBCTC” with your institution’s name. To request access, please visit the ctcLink Training Registration page.

FIN Updates

FIN Fiscal Year-End 2026 Information and Resources

The SBCTC Finance and Accounting teams want to ensure you have all the resources necessary to prepare for and deliver Year-End Processing.

Check it out and mark your calendar

You’ll find information about upcoming sessions and additional resources for each FIN module, as well as FIN Sessions presented by the SBCTC Accounting team at the Finance ctcLink Customer Support Year-End Information and Sessions document.

Recordings

Year-end recordings and background information will be in the ctcLink Learning Opportunities Information course in Canvas.

Within the course, select the Modules link. Year-end content is in the Finance Learning Opportunities section with a subsection of FYE26: FISCAL YEAR END. If you do not have access to the course, you can register through the ctcLink Training Registration Form.

You may also find all sessions on the College System & SBCTC Calendar.

Questions?

Reach out to Alec Risk, MBA, MSML, Functional Trainer – Finance.

Finance Pillar Support Web Page

Visit the Finance (FIN) pillar support web page at ctcLink Support for all things FIN-related:

• ctcLink Reference Center Quick Links
• ctcLink Onboarding Training Manual
• Learning Opportunities & Training
• Lists and groups
• Oracle and PeopleSoft resources

FIN Learning Opportunities

Travel and Expenses Yearend Open Session -  Travel Authorization Roll Over Assistance

Monday, June 29, 1-3 p.m., Join the Webex session

You’re invited to drop in to this open session for assistance with rolling over your Travel and Expenses Travel Authorizations.

Travel and Expenses Q&A & Mini Training

Recurring every last Monday of the month, 11 a.m. to noon, join us for a collaborative, interactive and troubleshooting drop-in support session on everything Travel and Expenses. This session may be partially recorded.

• 11 – 11:30 a.m. Training: The first half of the meeting is typically a short training focused on a particular topic/process in Travel and Expenses. This portion of the meeting is usually recorded. The recording and associated QRGs are posted to the ctcLink Pillar Work Session Information Canvas Course. End-users are welcome to listen in and learn something new.
• 11:30 a.m. - 12 p.m., Q&A: Second half of the meeting will not be recorded. Please come with your questions or issues and be ready to share your screen.

This open time is for college end users to collaborate with functional support and other Travel and Expense staff/supervisors to troubleshoot issues, discuss workflow or process questions, and/or even share your screen. Some examples of topics:

• Canceling EX Payments
• Initial Setup and the Importance of updating Expenses Profiles
• Applying Cash Advances to an Expense Report
• Cash Advance Reconciliation
• On & Off-boarding Employees for Expenses
• Why your Approved Expense Report Won't Stage for Payment

Module: Expenses / Travel & Expense

Primary Audience: Staff, Travelers, Travel Admins/Staff

Related QRGs: FIN - Expenses section of the ctcLink Reference Center

Prerequisite Courses: EX100, EX101 and/or EX102

Contact Alec Risk, ctcLink Functional Trainer.

FIN Work Session: Grants/Projects Mini Training and Open Q&A

Recurring every second Monday of the month at 11 a.m. join the ctcLink Finance Customer Support team for a collaborative, interactive, training and troubleshooting drop-in session on everything Grants/Projects.

Michele Rockwell, MSML, ctcLink Finance Functional Analyst, facilitates.

• 11 – 11:30 a.m., Training: First half of the meeting will typically be a short training focused on a particular topic/process in Grants and Projects. This portion of the meeting is usually recorded. The recording will be posted to the ctcLink Learning Opportunities Information Canvas Course.
• 11:30 a.m. – 12 p.m., Q&A: Second half of the meeting will not be recorded. You are invited to drop in with any questions related to grants and projects at the open Q&A sessions. This open time is for college end-users to collaborate with functional support and other Grants and Projects staff/supervisors to troubleshoot issues, discuss workflow or process questions, and/or even share your screen. Some examples of topics:
  • Grant Billing
  • Modify Grant Award or Capital Project Budgets
  • Amending Awards
  • Project-related Budget/Commitment Control Errors
  • Grant-related Combo Codes
  • Grant-related Item Types

Related QRG: FIN - Grants/Contracts section of the ctcLink Reference Center

Questions? See the contact information listed in the event calendar listings below.

 Finance College Users Production Support Meetings

Meetings are held every Tuesday, from 2 to 3 p.m. These sessions are open to ALL Finance (FIN) end users. The ctcLink Finance Customer Support team provides updates on Service Tickets, PeopleSoft enhancements, and open forum time to ask questions or request future topics.

Monthly Student Finance/General Ledger SF/GL Open Forum

Every second Wednesday, 2 to 3 p.m., the SBCTC Business Operations Accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Financials/General Ledger (SF/GL) related.

There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.

See the SBCTC meetings and events calendar and look for ctcLink Accounting Team: SF/GL Open Forum Meeting.

Accounts Receivable (AR) and Billing (BI) Open Q&A

Every Thursday, these recurring Accounts Receivable and Billing work sessions aim to provide accounting support and guidance regarding, but not limited to, the various reconciliation topics and processes.

Bring your AR and BI questions and get functional support or listen in and collaborate with your community college peers.

The recorded sessions will be posted to the ctcLink Learning Opportunities Information Canvas Course located under Modules > Finance Learning Opportunities > Accounts Receivable and Billing Work Sessions.

Module(s): FIN [AR and BI]

Primary Audience: Accounts Receivable and Billing Staff

Related QRG: FIN - Accounts Receivable, FIN - Billing

ctcLink Accounting Team Presents

These daily work sessions aim to provide accounting support and guidance regarding, but not limited to, the various reconciliation topics and processes. Each session covers a specific topic(s) and then moves to open Q&A.

FIN & Accounting Work Session: GL Fiscal Year-End Open Q&A

Tuesday and Thursdays, June 30 to August 4, 2026, 11 a.m. to 12 p.m.

These drop-in sessions are specific to help resolve General Ledger Journal troubleshooting for Fiscal Year-End 2026. This includes lifting rules, activating accounts and appropriations, and answering or assisting with journal errors.

Refer to the “SBCTC ctcLink Accounting Team Presents” Q&A sessions for general accounting questions and concerns.

FA Support Updates

Financial Aid (FA) Pillar Support Web Page

Visit the Financial Aid (FA) pillar support web page at ctcLink Support for all things FA-related:

• ctcLink Reference Center Quick Links
• ctcLink Onboarding Training Manual
• Learning Opportunities & Training
• Lists and groups
• Pillar newsletter
• Oracle and PeopleSoft resources

FA Weeklyish Bulletin

Trying to recall that important thing you read in the ctcLink Financial Aid eList, FA Weeklyish Bulletin? Don’t miss a thing! Revisit past editions in the FA Weeklyish Bulletin Archive at the ctcLink Reference Center.

FA Learning Opportunities

FA Training Workshop: (Header Colleges Only) Loan Set Up for Schema 5.0d and 26/27 Loan Processing

Thursday, June 25, 2026, 1 – 3:30 p.m., Learn more and join the session

This FA Training Workshop is a hands-on workshop to set up/adjust your Run Controls for the 2026-2027 AY in preparation for sending out your Direct Loan files for the Summer Term. 

Agenda

• Updating/checking Loan Fee Set Up
• Updating/checking Loan Fee in Item Types Set Up 
• Updating/checking the Loan Fee in Create Loan Types pg
• Updating the Process Loans Run Control ID parameters to 2027 AY

2:30 – 2:45 p.m. Break

• Updating the Odd Year (OY) Summer Include & Summer Exclude Run Control ID parameters to 2026/2027 dates and AY
• Updating the OY Process Loan Dates Run Control ID to 2027 AY
• Updating the Schema to 5.0d on the OY Generate Direct Loan Data pg
• Updating and/or creating OY Run Control IDs for your Direct Loan Reports

Audience:  Header College Financial Aid Staff responsible for Direct Loan Origination and Outbounding

Session Presenter: Kelly Forsberg, ctcLink Functional Trainer, FA

This session will be recorded. There will be no slide deck, as we will be working hands-on in the live ctcLink Production (PRD) environment.

FA Training Workshop: Loan Debt Letter Refresher for New Aid Year

Tuesday, June 30, 2026, 9 -10 a.m., Learn more and join the session

This FA Training Workshop Session is a hands-on workshop to set up/adjust your Run Controls for the 2026-2027 AY in preparation for sending out your state-required Loan Debt Letter Notifications. 

Agenda

• Understand how to prepare/update run control(s) for assigning and sending the communication
• Understand how to review Messages via Thread Inquiry
• Understand how students are notified about their unread messages in Message Center

Audience:  Financial Aid staff responsible for notifying students of communications and staff responsible for managing the Federal Direct Loan program

Session Presenter: Kelly Forsberg, ctcLink Functional Trainer (FA)

This session will be recorded.  There will be no slide deck, as we will be working hands-on in the live ctcLink Production (PRD) environment.

Call for Nominations: College Advisory Group Vacancy (ePerformance Project)

ctcLink Human Resource Subject Matter Experts!

Due to a recent change in membership, we are seeking nominations to fill one (1) vacancy on the College Advisory Group.

This advisory group is associated with implementation of PeopleSoft Enterprise ePerformance (Workforce Development Module), Enhancement Request  #ER236, the Human Capital Management (HCM) Support Team is partnering with the Project Management Office (PMO) to prepare for the configuration of the ePerformance sub-module.

As part of this effort, a College Advisory Group, comprised of college Subject Matter Experts (SMEs), has been established to support project success by:

• Providing timely input and feedback
• Advising on solution design and configuration
• Serving as liaisons to support communication across colleges
• Ensuring diverse college perspectives are represented

Who Should Be Nominated

We welcome nominations of individuals who bring:

• Experience in HR business processes
• Interest in performance management and talent development
• The ability to represent and communicate their college perspective

Individuals may self-nominate or be nominated by others with support from their supervisor or college leadership.

Time Commitment

The group meets on the second and fourth Tuesday of each month from 3 to 4 p.m. Nominees should be available during this standing meeting time.

Key Details

• Nomination Period Opens: Wednesday, June 24, 2026
• Nomination Period Closes: Friday, July 10, 2026
• Participant Notification: No later than Thursday, July 16, 2026
• First Meeting for New Member: Tuesday, July 28, 2026

Please note: The Advisory Group consists of seven members in total, with no more than one representative per college. Currently the following colleges are represented on the Advisory Group: Bellevue College, Pierce College, Seattle Colleges, Olympic College, Edmonds College, and Highline College.

Additional Information

• View Project Information Guide
• View Enhancement Request (ER236)

Call to Action

Please submit your Nomination Form by the July 10 deadline, located in the College Involvement section of the Info Guide for this project.  Your participation helps ensure this project reflects the diverse needs and perspectives of our colleges.

Join the ctcLink Working Group: Seeking Voting Member with Human Capital Management (HCM) Experience

Interested in making a systemwide difference in ctcLink?  If so, we need your voice! 

A member of the ctcLink Working Group stepped down after an extended period of dedicated service. We need your help in filling a voting member role for the ctcLink Working Group for Human Capital Management (HCM).  

The voting members represent a broad spectrum of ctcLink functional expertise from a range of college types. Currently, we have ONE opening and seek a college expert with Human Capital Management experience:

• Human Capital Management (HCM) Pillar
  • Human Resources HCM
  • Payroll/Benefits HCM

The time commitment is two to four hours per month, including online meetings (first and third Wednesday of each month).  Among other things, the ctcLink Working Group is responsible for:

• Decisions regarding enhancement requests, global business process adoption and issue resolutions that impact multiple pillars, any business function within a pillar, and/or any external integrations with PeopleSoft
• Decisions on proposed release schedules and enhancement requests which do not impact any approved budget or overall timeline
• Rollout of Global Business Process changes
• Authority to approve reasonable timeline adjustments if higher priority (mandated/system critical) initiatives are deemed necessary to release in advance of an approved initiative, with obligation to notify the Strategic Technology Advisory Committee (STAC) of changes and reasoning
• Addressing appeals of Working Group decisions

Learn more about the key role members of the ctcLink Working Group play in systemwide ctcLink Operational Governance:

• Overview of ctcLink Working Group
• ctcLink Working Group Meetings & Minutes

Next steps

Please speak with your supervisor regarding your interest and capacity to serve in this important role and then complete the Working Group Nomination Form_HCM_June 2026.

To be considered, your president or chancellor must sign the form.

Completed nomination forms must be returned by 5 p.m. on Wednesday, June 17, 2026.

Questions?

Our co-chairs would be happy to discuss the role with you or the Working Group decision-making process. If you have any questions, please reach out to Tara Keen or Chantel Black

Please Cc Carrie Powell to ensure coordination of messages.

HCM Support Updates

Human Capital Management (HCM) Pillar Support Web Page

Visit the Human Capital Management (HCM) pillar support web page at ctcLink Support for all things HCM-related:

• ctcLink Reference Center Quick Links
• ctcLink Onboarding Training Manual
• Learning Opportunities & Training
• Lists and groups
• Pillar newsletter
• Oracle and PeopleSoft resources

Refresh your HCMemory

HCM Work Sessions are recorded and stored in the ctcLink Learning Opportunities Information Canvas course (formerly Pillar Work Session Info) for future reference.

More about how to access the Training Recordings Archive.

HCM Monthly Newsletter

Subscribe to the ctcLinkSME-HCM list to receive the latest edition of the HCM Monthly Roundup, featuring HCM hot topics, training, and how-to tips.

To subscribe

• Visit ctcLinkSME-HCM – Human Capital Management (HCM) and follow the screen prompts.
• Contact: HCM Customer Support

HCM Learning Opportunities

HCM Users Group Monthly Virtual Meet-Up

Join us for open format discussions concerning best practices and procedures for all HCM Users.

Questions? Contact Rachel Russell, HCM Users Group Chair.

HCM Work Sessions

Recurring every other Wednesday, 1 to 3 p.m. (except where noted), HCM Work Sessions offer deeper dives into PeopleSoft functionality, focusing on skills enhancement in specific HCM functions (e.g., payroll, benefits, manager self-service).

• Visit the Schedule of Human Capital Management pillar for the latest offerings.
• Find past trainings and sessions at ctcLink Pillar Work Session Information.

SF Support Updates

Student Financials (SF) Pillar Support Web Page

Visit the Student Financials (SF) pillar support web page at ctcLink Support for all things HCM-related:

• ctcLink Reference Center Quick Links
• ctcLink Onboarding Training Manual
• Learning Opportunities & Training
• Lists and groups
• Pillar newsletter
• Oracle and PeopleSoft resources

SF eList subscriptions

Please note the ctcLink Support eList and SBCTC e-list  pages, especially these three:

• Main Student Financials eList: ctcLinkSME_StuFin
• 1098-T Statements eList: ctcLink-1098T
• BAR (Budget, Accounting, and Reporting Council) eList: BAR

Remember, besides receiving notes from our team, these resources are an easy way to ask questions of your systemwide SF colleagues.

SF Learning Opportunities

Please feel free to reach out to SFSupport@sbctc.edu if you have any questions or need further clarification.

• The Student Financials Learning Opportunities Recordings QRG is a comprehensive list of all previous SF-related recordings.
• Previous editions of SF Connect can be found within Student Financials Resources.

SF Work Sessions

Typically held on the FOURTH Monday of each month from 1 to 3 p.m. and occasionally on Thursdays, the Student Financials Functional team delivers content focused on a particular topic/process within the Student Financials pillar area.

This is also time for college end-users to collaborate with functional support and other Student Financials staff/supervisors to troubleshoot issues, discuss workflow or process questions and/or share your screen.

WWSFD (What Would Student Financials Do?) AR Series

Jump into Accounts Receivable with a fresh twist. Please come prepared with questions—we look forward to interactive discussions!

Primary Audience: Student Financials Staff

Related QRGs: SF - Collections

Presenter/Facilitator: Pauline Smith, ctcLink SF Functional Trainer and SF Team

Monthly Student Finance/General Ledger SF/GL Open Forum

Every second Wednesday, 2 to 3 p.m., the SBCTC Business Operations Accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Financials/General Ledger (SF/GL) related.

There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.

See the SBCTC meetings and events calendar and look for ctcLink Accounting Team: SF/GL Open Forum Meeting.

Query Developer Learning Opportunities

Step Up your Query Game

The ctcLink Training Calendar has been updated with 2025 instructor-led query-related training. To clear filter settings, select None. Then select ctcLink Learning Opportunities > Reporting Training.

Learn more about the Designated Query Developer Training series and start your journey to becoming your college’s very own query guru! Or query wizard, if you prefer. Or maestro. Maybe a goddess, crackerjack, wizard, or maven. It’s up to you!

Query Fundamentals Lab

Every Monday, 10-11 a.m., Join the Webex session

Query fundamentals labs are held weekly giving all Query Developers the chance to practice their query development skills. Different topics/skills are covered each week. Past lab exercises and recordings are available in Canvas.

How to Enroll in Self-Paced Query Developer Courses

It’s easy to enroll in Query Developer Courses.

• Visit the ctcLink Training Registrationpage,
• Select the class(es) from the Designated Query Developer Training section,
• Follow the sign-up process.

More for PeopleSoft Query Developers

Find more ctcLink PeopleSoft Query Development resources including forms, documentation, and tools at the ctcLink PeopleSoft Reporting web page.

ctcLink Accessibility Forum June Meeting Highlights

This monthly open forum, facilitated by Christopher Soran, Monica Olsson, and Padmaja (Padma) Villalon, provided colleges and accessibility stakeholders with the following updates:

PUM Image Review Update

Christopher Soran reported that the team is in the early stages of reviewing the Pillar Test Matrix (PTM) for upcoming images to identify accessibility-related fixes and changes. Where Oracle's documentation doesn't provide enough detail, the team compiles a list of follow-up questions and submits them through Oracle Support, who routes them to Oracle engineering for clarification.

Images currently under review

A detailed breakdown of the accessibility bug fixes and enhancements included in each image will be shared as production dates approach.

The first half of 2026 saw limited accessibility-related movement aside from the PeopleTools update; Campus Solutions, Finance, and additional HCX updates are expected in the second half of the year, with more detail to follow as those land.

Okta MFA Accessibility Update

Monica Olsson shared an update from recent correspondence with SBCTC's Okta Customer Success Manager, who had been in conversation with a product owner on Okta's engineering team.

• Okta is working with Deque, an external accessibility auditor, to review the end-user dashboard and sign-in widget. The audit is ongoing, and results are not yet customer-facing.
• Separately, issues identified during SBCTC's internal accessibility review of the MFA experience (conducted by Vicki Walton and Josh) are being actively addressed.
• A fix related to Okta FastPass – flagged in that internal review – was released today, June 9, 2026. This is most relevant to institutions that have FastPass enabled.
• Additional improvements stemming from the internal review are expected to roll out in July.

Monica will continue monitoring the external audit and Okta's remediation planning, and will report back to the group as updates become available.

Recognition: Padmaja Villalon's Retirement

This was Padmaja Villalon's final ctcLink Accessibility Open Forum; she is retiring at the end of June. Christopher Soran and Vicki Walton thanked her for her sustained, persistent work resolving accessibility-related Service Requests with Oracle – some of which took up to two years to close – and recognized her as a driving force behind the accessibility progress made over the past several years. Monica Olsson and the group offered their congratulations.

ctcLink Accessibility Monthly Open Forum

The ctcLink Accessibility monthly forums engage Washington's community and technical college system in discussions around ctcLink accessibility and technology. We aim to improve communication and transparency while providing space for productive and solution-focused dialog. Our main objective is to deliver accessible technology for all our students, staff, and the larger community.

Join us! Meetings are held on the second Tuesday of each month, 11 to 11:30 a.m.

Please join us for the next ctcLink Accessibility Open Forum on Tuesday, July 14, 2026, at 11 a.m. All are welcome to attend via Zoom.

• Participants are encouraged to submit ideas for future meetings via an online form.
• Zoom meeting link: ctcLink Accessibility Open Forum 2025 and beyond

In case you missed a meeting, please see materials from past Open Forums.

Keeping the Lights On

In a ctcLink world populated with acronyms and mysterious jargon, the Application Services teams are the “pillar behind the pillars” for Washington’s community and technical colleges 24/7 by supporting ctcLink pillars, systemwide IT applications, environments, accessibility improvements, testing, and managing the network data load behind-the-scenes.

While you may never meet them directly or understand what they do, they support you every single day.