ctcLink Support
The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.
ctcLink SLA and SOP
ctcLink Accessibility
Environment/Pillar Updates
The 2024 ctcLink PeopleSoft pillar and PeopleTools update schedule has been impacted by the federal delay in FAFSA simplification delivery. The 2024 schedule for all pillars will be reassessed after the Financial Aid PRP (PeopleSoft Release Patchset) outcomes are known.
Note: Third-party (non-ctcLink Production) application issues will not be displayed as a ctcLink service outage.
ctcLink Service Status Live Dashboard
- ctcLink PeopleSoft Production Operations Dashboard
- Find out if service is up and running, down for maintenance, having trouble or critical issues in PeopleSoft pillars, Mobile Gateway, Portal, and AWS (Amazon Web Service).
- Monday, September 9, 2024 - PCD Refresh
- Saturday, Sept. 14, 2024, 7:00 am – 1:00 pm – HCM Image 49
- Monday, October 7, 2024 - PCD Refresh
- Saturday, Oct. 26, 2024, 7:00 am – 1:00 pm – FS Image 50
- Saturday, Nov. 2, 2024, 7:00 am – 1:00 pm – CS Image 32 & HCX Update
- Monday, November 4, 2024 - PCD Refresh
- Monday, December 2, 2024 - PCD Refresh
- Saturday, Nov. 2, 2024, 7:00 am – 1:00 pm – CS Image 32 & HCX Update
- Saturday, Sept. 14, 2024, 7:00 am – 1:00 pm – HCM Image 49
- Saturday, Oct. 26, 2024, 7:00 am – 1:00 pm – FSCM Image 50
Weekly on Tuesday and Thursday, 5 to 7 p.m.
Calendar
In IT Support
Page Manager:
slnelson@sbctc.edu
Last Modified: 8/29/24, 10:37 AM