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ctcLink Support

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The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.

Environment/Pillar Updates

The 2024 ctcLink PeopleSoft pillar and PeopleTools update schedule has been impacted by the federal delay in FAFSA simplification delivery.  The 2024 schedule for all pillars will be reassessed after the Financial Aid PRP (PeopleSoft Release Patchset) outcomes are known.  

Note: Third-party (non-ctcLink Production) application issues will not be displayed as a ctcLink service outage.

ctcLink Service Status Live Dashboard

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  • Saturday, April 27, 2024, 7:00 am – 2:00 pm - PeopleTools Upgrade
  • Monday, April 29, 2024 - PCD Refresh
  • Monday, June 3, 2024 - PCD Refresh
  • Monday, July 1, 2024 - PCD Refresh
  • Monday, August 5, 2024 - PCD Refresh
  • Monday, September 9, 2024 - PCD Refresh
  • Monday, October 7, 2024 - PCD Refresh
  • Monday, November 4, 2024 - PCD Refresh
  • Monday, December 2, 2024 - PCD Refresh
  • Saturday, April 27, 2024, 7:00 am – 2:00 pm - PeopleTools Upgrade

The 2024 ctcLink PeopleSoft pillar and PeopleTools update schedule has been impacted by the federal delay in FAFSA simplification delivery.  The 2024 schedule for all pillars will be reassessed after the Financial Aid PRP (PeopleSoft Release Patchset) outcomes are known.  

  • Saturday, April 27, 2024, 7:00 am – 2:00 pm - PeopleTools Upgrade

The 2024 ctcLink PeopleSoft pillar and PeopleTools update schedule has been impacted by the federal delay in FAFSA simplification delivery.  The 2024 schedule for all pillars will be reassessed after the Financial Aid PRP (PeopleSoft Release Patchset) outcomes are known.  

  • Saturday, April 27, 2024, 7:00 am – 2:00 pm - PeopleTools Upgrade

The 2024 ctcLink PeopleSoft pillar and PeopleTools update schedule has been impacted by the federal delay in FAFSA simplification delivery.  The 2024 schedule for all pillars will be reassessed after the Financial Aid PRP (PeopleSoft Release Patchset) outcomes are known.  

Weekly on Tuesday and Thursday, 5 to 7 p.m.

Calendar

Service Desk

Hours: 8 a.m. to 5 p.m., Monday – Friday, excluding all Washington state holidays.

Submit a service desk request.

Page Manager: slnelson@sbctc.edu
Last Modified: 4/11/24, 12:51 PM

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