ctcLink Support
The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.
ctcLink SLA and SOP
ctcLink Data Usage Privacy
ctcLink Accessibility
Environment/Pillar Updates
Note: Third-party (non-ctcLink Production) application issues will not be displayed as a ctcLink service outage.
ctcLink Service Status Live Dashboard
- ctcLink PeopleSoft Production Operations Dashboard
- Find out if service is up and running, down for maintenance, having trouble or critical issues in PeopleSoft pillars, Mobile Gateway, Portal, and AWS (Amazon Web Service).
- Monday, June 5, 2023 – PCD Refresh
- Monday, July 10, 2023 – PCD Refresh
- Monday, Aug. 7, 2023 – PCD Refresh
- Saturday, Aug. 12, 2023, 7:00 am – 1:00 pm – CS Image 29 & HCX Update
- Saturday, Aug. 26, 2023, 7:00 am – 1:00 pm – HCM Image 46
- Monday, Sept. 11, 2023 – PCD Refresh
- Monday, Oct. 2, 2023 – PCD Refresh
- Saturday, Oct. 28, 2023, 7:00 am – 1:00 pm – FSCM Image 47
- Monday, Nov. 6, 2023 – PCD Refresh
- Saturday, Dec. 2, 2023, 7:00 am – 1:00 pm – HCM Image 47
- Monday, Dec. 4, 2023 – PCD Refresh
- Tuesday, May 30, 2023 – FA Regulatory PRP 3
- Saturday, Aug. 12, 2023, 7:00 am – 1:00 pm – CS Image 29 & HCX Update
- Thursday, Sept. 7, 2023 – FA Regulatory PRP 4.1
- Tuesday, Dec. 12, 2023 – FA Regulatory PRP 1.1
- Saturday, Aug. 26, 2023, 7:00 am – 1:00 pm – HCM Image 46
- Saturday, Dec. 2, 2023, 7:00 am – 1:00 pm – HCM Image 47
- Thursday, Dec. 14, 2023 – Tax Update 23-D PRP
- Saturday, Oct. 28, 2023, 7:00 am – 1:00 pm – FSCM Image 47
- Thursday, Dec. 14, 2023 – FSCM 1099 PRP
Weekly on Tuesday and Thursday, 5 to 7 p.m.
Calendar
In IT Support
- ctcLink Support
- Data Services
- Data Staging
- K-20 Education Network
- Legacy Applications
- Legacy Transcript Project
- Mailman eLists (listservs)
- Customer Support (for Legacy colleges)
- Software & Hardware Contracts
Page Manager:
slnelson@sbctc.edu
Last Modified: 5/23/23, 11:35 AM