ctcLink Support
Hours: 8 a.m. to 5 p.m., Monday – Friday, excluding all Washington state holidays.
ctcLink Support:
- ctcLink Support
- ctcLink Accessibility
- ctcLink Enhancement Requests
- ctcLink Governance
- ctcLink Training
- Environment/Pillar Updates and Outages
- Jobs Currently Scheduled and Running
Data Services:
K-20 Education Network:
Legacy Applications:
Mailman eLists:
- Mailman eLists (listservs)
System Deadlines
The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.
Environment/Pillar Updates
- Monday, February 2, 2026 – PCD Refresh
- Saturday, February 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Monday, March 2, 2026 – PCD Refresh
- Monday, April 6, 2026 – PCD Refresh
- Monday, May 4, 2026 – PCD Refresh
- Saturday, May 9, 2026, 7:00 am – 9:00 am – Server Maintenance
- Monday, June 1, 2026 – PCD Refresh
- Monday, July 13, 2026 – PCD Refresh
- Monday, August 3, 2026 – PCD Refresh
- Saturday, August 8, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, August 8, 2026, 7:00 am – 1:00 pm – Deploy HCM Image 55
- Monday, September 14, 2026 – PCD Refresh
- Monday, October 5, 2026 – PCD Refresh
- Saturday, October 10, 2026, 7:00 am – 1:00 pm – Deploy CS Image 38 & HCX Update
- Saturday, October 24, 2026, 7:00 am – 1:00 pm – Deploy FSCM Image 56
- Monday, November 2, 2026 – PCD Refresh
- Saturday, November 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, November 14, 2026, 7:00 am – 1:00 pm – Deploy HCM Image 56
- Monday, December 7, 2026 – PCD Refresh
- Thursday, January 29, 2026 – Deploy FA Post-Regs 1.2 & 1.3 PRPs
- Saturday, February 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, May 9, 2026, 7:00 am – 9:00 am – Server Maintenance
- Thursday, May 21, 2026 – Deploy FA Post-Regs 2.1 PRP
- Saturday, August 8, 2026, 7:00 am – 9:00 am – Server Maintenance
- Thursday, August 27, 2026 – Deploy FA Post-Regs 3.1 & 3.2 PRPs
- Saturday, October 10, 2026, 7:00 am – 1:00 pm – Deploy CS Image 38 & HCX Update
- Thursday, November 5, 2026 – Deploy 1098-T Update
- Saturday, November 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Tuesday, December 8, 2026 – Deploy FA Post-Regs 3.3 PRP
- Thursday, February 12, 2026 – Deploy Tax Update 26-A PRP
- Saturday, February 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, May 9, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, August 8, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, August 8, 2026, 7:00 am – 1:00 pm – Deploy HCM Image 55
- Saturday, November 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, November 14, 2026, 7:00 am – 1:00 pm – Deploy HCM Image 56
- Thursday, December 10, 2026 – Deploy Tax Update 26-D
- Saturday, February 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, May 9, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, August 8, 2026, 7:00 am – 9:00 am – Server Maintenance
- Saturday, October 24, 2026, 7:00 am – 1:00 pm – Deploy FSCM Image 56
- Saturday, November 14, 2026, 7:00 am – 9:00 am – Server Maintenance
- Thursday, December 10, 2026 – Deploy FSCM 1099 PRP
Weekly on Tuesday and Thursday, 5 to 7 p.m.
ctcLink Service Status Live Dashboard
Find out if service is up and running, down for maintenance, having trouble or critical issues in PeopleSoft pillars, Mobile Gateway, Portal, and AWS (Amazon Web Service).
Visit the ctcLink PeopleSoft Production Operations Dashboard.
Note: Third-party (non-ctcLink Production) application issues will not be displayed as a ctcLink service outage.
