ctcLink Support
The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.
Process Schedule & Production Updates
ctcLink Support by Pillar
- Human Capital Management (HCM)
- Campus Solutions (CS) includes Financial Aid and Student Financials
- Finance (FIN)
- Pillar Work Session Schedule (VPN access required)
- Join a ctcLink Support eList (listserv)
Environment/Pillar Updates
- Saturday, June 19, 2021, 6 am to 12 pm - CS Image 21 (with Mobile HCX)
- Saturday, June 19, 2021, 7 am to 7 pm - Class & Course Search Index Processing (outage only affects class and course search)
- Saturday, July 17, 2021, 7 am to 1 pm - PeopleTools & Elastic Search Upgrade
- Saturday, Sept. 18, 2021, 7 am to 1 pm - CS Image 22
- Friday, October 8 – 11, 2021 - DG5A Go-Live
- Friday, October 22 – 25, 2021 - DG5B Go-Live
- Friday, November 5 – 8, 2021 - DG5C Go-Live
- Saturday, Dec. 11, 2021, 7 am to 1 pm - HCM Image 40
- Saturday, Dec. 11, 2021, 7 am to 1 pm - FS Image 41
- Saturday, Dec. 18, 2021, 7 am to 1 pm - CS Image 23
- Saturday, June 19, 2021, 6 am to 12 pm - CS Image 21 (with Mobile HCX)
- Saturday, June 19, 2021, 7 am to 7 pm - Class & Course Search Index Processing (outage only affects class and course search)
- Saturday, Sept. 18, 2021, 7 am to 1 pm - CS Image 22
- Friday, October 8 – 11, 2021 - DG5A Go-Live
- Friday, October 22 – 25, 2021 - DG5B Go-Live
- Friday, November 5 – 8, 2021 - DG5C Go-Live
- Saturday, Dec. 18, 2021, 7 am to 1 pm - CS Image 23
- Friday, October 8 – 11, 2021 - DG5A Go-Live
- Friday, October 22 – 25, 2021 - DG5B Go-Live
- Friday, November 5 – 8, 2021 - DG5C Go-Live
- Saturday, Dec. 11, 2021, 7 am to 1 pm - HCM Image 40
- Friday, October 8 – 11, 2021 - DG5A Go-Live
- Friday, October 22 – 25, 2021 - DG5B Go-Live
- Friday, November 5 – 8, 2021 - DG5C Go-Live
- Saturday, Dec. 11, 2021, 7 am to 1 pm - FS Image 41
Weekly on Tuesday and Thursday 5 to 7 p.m.
Calendar
In IT Support
- Data Staging
- ctcLink Support (colleges live on ctcLink)
- K-20 Education Network
- Legacy Applications
- Legacy Transcript Project
- Mailman eLists (listservs)
- Customer Support (for Legacy colleges)
- Software & Hardware Contracts
- ctcLink Project (colleges in implementation phase)
Resource Links
- Your College ctcLink Help Desk (log-in required)
- Need Help with ctcLink?
- ctcLink Training
- Join a ctcLink Support eList (listserv)
Page Manager:
slnelson@sbctc.edu
Last Modified:
6/15/21, 2:12 PM
