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ctcLink Customer Support

The ctcLink Customer Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.

ctcLink Support by Pillar

ctcLink Service Level Agreement (SLA)

Environment/Pillar Updates

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CS Image 16+17 User Acceptance Testing (UAT) – June 8-17, 2020

CS Image 16+17 Deployment – June 20, 2020

HCM Image 33+34 User Acceptance Testing (UAT) – June 15-24, 2020

HCM Image 33+34 Deployment – June 27, 2020

Nothing at this time.

Weekly on Tuesday and Thursday 5 to 7 p.m.

HCM Image 33+34 Deployment – June 27, 2020 (starting at 7a.m. ending at 1 p.m. PDT )


Service Desk

Hours: 8 a.m. to 5 p.m., Monday – Friday, excluding all Washington state holidays.

Submit a service desk request.

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Last Modified: 5/26/20 1:44 PM

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