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ctcLink Support

 The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.

ctcLink Support by Pillar

Environment/Pillar Updates

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  • Saturday, June 19, 2021, 6 am to 12 pm - CS Image 21 (with Mobile HCX)
  • Saturday, June 19, 2021, 7 am to 7 pm - Class & Course Search Index Processing (outage only affects class and course search)
  • Saturday, July 17, 2021, 7 am to 1 pm - PeopleTools & Elastic Search Upgrade
  • Saturday, Sept. 18, 2021, 7 am to 1 pm - CS Image 22
  • Friday, October 8 – 11, 2021 - DG5A Go-Live
  • Friday, October 22 – 25, 2021 - DG5B Go-Live
  • Friday, November 5 – 8, 2021 - DG5C Go-Live
  • Saturday, Dec. 11, 2021, 7 am to 1 pm - HCM Image 40
  • Saturday, Dec. 11, 2021, 7 am to 1 pm - FS Image 41
  • Saturday, Dec. 18, 2021, 7 am to 1 pm - CS Image 23
  • Saturday, June 19, 2021, 6 am to 12 pm - CS Image 21 (with Mobile HCX)
  • Saturday, June 19, 2021, 7 am to 7 pm - Class & Course Search Index Processing (outage only affects class and course search)
  • Saturday, Sept. 18, 2021, 7 am to 1 pm - CS Image 22
  • Friday, October 8 – 11, 2021 - DG5A Go-Live
  • Friday, October 22 – 25, 2021 - DG5B Go-Live
  • Friday, November 5 – 8, 2021 - DG5C Go-Live
  • Saturday, Dec. 18, 2021, 7 am to 1 pm - CS Image 23
  • Friday, October 8 – 11, 2021 - DG5A Go-Live
  • Friday, October 22 – 25, 2021 - DG5B Go-Live
  • Friday, November 5 – 8, 2021 - DG5C Go-Live
  • Saturday, Dec. 11, 2021, 7 am to 1 pm - HCM Image 40
  • Friday, October 8 – 11, 2021 - DG5A Go-Live
  • Friday, October 22 – 25, 2021 - DG5B Go-Live
  • Friday, November 5 – 8, 2021 - DG5C Go-Live
  • Saturday, Dec. 11, 2021, 7 am to 1 pm - FS Image 41

Weekly on Tuesday and Thursday 5 to 7 p.m.

Calendar

In IT Support

Service Desk

Hours: 8 a.m. to 5 p.m., Monday – Friday, excluding all Washington state holidays.

Submit a service desk request.

Page Manager: slnelson@sbctc.edu
Last Modified: 6/15/21, 2:12 PM

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