ctcLink Support
The ctcLink Support team provides functional support for ctcLink, the Washington state community and technical college system's enterprise business applications.
Process Schedule &
Production Updates
ctcLink Data Usage Privacy
Environment/Pillar Updates
Note: Third-party (non-ctcLink Production) application issues will not be displayed as a ctcLink service outage.
ctcLink Service Status Live Dashboards
- ctcLink PeopleSoft Status Summary
- Find out if ctcLink PeopleSoft pillar service is normal, interrupted, or down. Also includes planned maintenance downtimes.
- ctcLink PeopleSoft Production Operations Dashboard
- Find out if service is up and running, down for maintenance, having trouble or critical issues in PeopleSoft pillars, Mobile Gateway, Portal, and AWS (Amazon Web Service).
- Monday, June 6, 2022 7:00 am - 1:00 pm - PCD Refresh (all pillars)
- Tuesday, July 5, 2022 7:00 am - 1:00 pm - PCD Refresh (all pillars)
- Saturday, July 23, 2022 7:00 am - 1:00 pm - HCM Image 41 & Tax Update 22-B
- Monday, August 1, 2022 7:00 am - 1:00 pm - PCD Refresh (all pillars)
- Tuesday, September 6, 2022 7:00 am - 1:00 pm - PCD Refresh (all pillars)
- Monday, October 3, 2022 7:00 am - 1:00 om - PCD Refresh (all pillars)
- Saturday, October 8, 2022 7:00 am - 1:00 pm - HCM Image 43
- Saturday, October 15, 2022 7:00 am - 1:00 pm - CS Image 26 & HCX Update
- Saturday, October 29, 2022 7:00 am - 1:00 pm - FS Image 41
- Monday, November 7, 2022 7:00 am - 1:00 pm - PCD Refresh (all pillars)
- Monday, December 5, 2022 7:00 am - 1:00 pm - PCD Refresh (all pillars)
- Saturday, December 10, 2022 7:00 am - 1:00 pm - HCM Image 44 & Tax Update 22-E
- Saturday, December 17, 2022 7:00 am - 1:00 pm - CS Image 27 & HCX Update
- Thursday, June 23, 2022 no expected downtime - Financial Aid Regulatory Patch
- Thursday July 14, 2022 no expected downtime - Financial Aid Regulatory Patch
- Saturday, October 15, 2022 7:00 am - 1:00 pm - CS Image 26 & HCX Update
- Saturday, December 17, 2022 7:00 am - 1:00 pm - CS Image 27 & HCX Update
- Saturday, July 23, 2022 7:00 am - 1:00 pm - HCM Image 41 & Tax Update 22-B
- Saturday, October 8, 2022 7:00 am - 1:00 pm - HCM Image 43
- Saturday, December 10, 2022 7:00 am - 1:00 pm - HCM Image 44 & Tax Update 22-E
- Saturday, October 29, 2022 7:00 am - 1:00 pm - FS Image 41
- Thursday, December 15, 2022 no expected downtime - FS 1099 Regulatory Patch
Weekly on Tuesday and Thursday, 5 to 7 p.m.
Calendar
In IT Support
- Data Staging
- ctcLink Support (colleges live on ctcLink)
- K-20 Education Network
- Legacy Applications
- Legacy Transcript Project
- Mailman eLists (listservs)
- Customer Support (for Legacy colleges)
- Software & Hardware Contracts
- ctcLink Project (implementation phase)
Resource Links
Page Manager:
slnelson@sbctc.edu
Last Modified: 6/17/22, 10:59 AM
