ctcLink Learning Opportunities & Support Roundup: July 24, 2024
A weekly round-up of ctcLink learning opportunities, ctcLink support updates, and news for Washington state community and technical college ctcLink users.
If you have questions or suggestions for future editions, contact ctcLink News or slnelson@sbctc.edu.
What ctcLink learning opportunities are available?
ctcLink Support eLists
ctcLink Customer Support teams send notifications of learning opportunities (including trainings, work sessions, user acceptance testing, and more), as well as global and cross-pillar system communications to the applicable ctcLink Support eLists (aka listservs) on a regular basis.
If you are a ctcLink end-user, and not already hearing about learning opportunities firsthand, join one or more support lists today: ctcLink Support eLists
Training calendar
Find the latest learning opportunities, including notices of cancellation or schedule changes, on the ctcLink Training & Learning Opportunities Registration page or on the SBCTC meetings and events calendar (apply filters).
Take a training tour
View the ctcLink Training Overview video for a quick online tour of resources. To view it in full screen, select box icon in the upper right corner.
Learning Opportunities & Work Sessions Ahead
To plan further ahead or find the latest learning opportunities, as well as notices of cancellation or schedule changes, see the complete calendar at the ctcLink Training & Learning Opportunities Registration page or on the SBCTC meetings and events calendar (apply filters).
| Resource | Description |
|---|---|
| ctcLink Training Quick Reference Guides | The ctcLink Training Quick Reference Guides (QRGs) in the ctcLink Reference Center lists and links to recordings of sessions delivered by the Training Team. |
| Work Sessions in Canvas | The Work Session Canvas Course lists and links to recordings of sessions, including CS Core-offered Work Sessions. Register for the course(s) at ctcLink Training & Learning Opportunities Registration. |
| ctcLink Security Documentation & Training | Find ctcLink Security-related training materials, documentation, Quick Reference Guides (QRGs), useful queries, and more on the ctcLink Security Documentation & Training page. |
| Accessibility and ctcLink Open Forums | SBCTC hosts monthly Accessibility and ctcLink Open Forums to engage Washington's community and technical college system in discussions around ctcLink accessibility and technology. Find materials and recordings from past ctcLink Accessibility Forums on the website. |
ctcLink News
Are You Receiving ctcLinkAlerts?
SBCTC uses the ctcLinkAlerts eList to send notices about planned downtime for system updates, production alerts, urgent issues, and any unplanned downtime.
Each college maintains a local ctcLinkAlerts email distribution list (e.g., ctclinkalerts@columbiabasin.edu, ctcLinkAlerts@spscc.edu) which your ctcLink College Leader maintains as needed.
These college lists, not individuals, are subscribed to ctcLinkAlerts@lists.ctc.edu.
It’s each college’s choice who to include, but typically colleges include their local ctcLink leadership, local ctcLink committee or taskforce members, key subject matter experts, IT, Help Desk, and PIO.
System Environment Updates & Outages
Stay up to date on planned maintenance and service outages for ctcLink and related systems: ctcLink Support Page (includes Planned Service Outages)
PCD Data Refresh
Monday, August 5, 2024
PCD (Production College Development) environment will be refreshed. For more details, see the Data, Query & Reporting News section below.
Data Summit 2024: Register Now
Monday, Aug. 19, 9 a.m. to 4 p.m., South Puget Sound Community College - Lacey Campus
4220 6th Ave SE, Lacey, WA 98503 Building 1, Room 186; no parking pass required.
This event is a collaborative effort sponsored by the DataLink Steering Committee working in partnership with the Information Technology Commission, Research & Planning Commission, and the ctcLink College Collaboration Group.
Sessions include
- High-Level Review of Baseline Data Replication Package (BDRP) and DataLink
- Essential data tables and resources within our systems
- Data governance essentials
- Budget reports for day-to-day budget managers
- Enhancing solution sharing with the BDRP Extractor Tool
- Data security protocols
- Information Technology (IT) and Institutional Research (IR) collaboration
- Automating student onboarding with BDRP and Okta
- Security Administration System Improvement (SASI) Project
Register
Please submit this short registration form if you plan to attend.
While we would love to see you all in person, we will also provide a remote option to attend via Zoom. Please register regardless of how you will participate.
Are Your College’s ctcLink Help Links Up to Date?
College ctcLink Points of Contact, as well as Admissions, OAAP, Campus Solutions subject matter experts were asked this week to take a look at their ctcLink Help page links.
What is changing in the OAAP?
As part of Enhancement Request #284 to enable Okta in front of the Online Admissions Application Portal (OAAP), we are updating the helper text within OAAP Okta-generated emails and for pop-up messages within the OAAP site. This is only one of several component changes in this ER.
Currently, there are some global OAAP pop-up messages referring applicants to contact a “system administrator” for assistance. We are working with the vendor to revise these global OAAP pop-messages to refer applicants to the ctcLink Help page for assistance.
Enabling Okta for OAAP will also result in some Okta-generated emails to applicants for matters like password resets and sign-in notifications. These global email messages will also refer applicants to the ctcLink Help page if they need assistance.
We anticipate OAAP Okta-related messages to go into effect the evening of Tuesday, July 30. Following the OAAP Okta implementation, we will continue working with the vendor on a rolling basis to update additional OAAP pop-up messages.
How can you help?
We want to make sure your college’s contact information is up to date, because OAAP help text will direct applicants with questions to the ctcLink Help page.
Please review your college’s content (links and text) at the ctcLink Help page for accuracy and completeness. Send any changes to Sherry Nelson by Monday, July 29.
CS Core Learning Opportunities
CS Core Training
CS Core Trainings, a valuable learning opportunity, are held on the third Wednesday of every month from 8:30 a.m. to 10 a.m. The dates may change, and notifications will be sent in advance. The CS Core training alternates between refreshers and different process approaches. We highly value your participation and welcome all end-users to attend these trainings. You can find details about upcoming meetings on the SBCTC Calendar, CS Core Weeklyish CORErespondence, and CS Core listserv. Please visit the QRG Campus Solutions Learning OpportunitiesRecordings for a list of previous recordings.
NEW! CS Core Refresher: Enrollment Appointments
Wednesday, Sept. 18, 2024, 8:30 – 10 a.m., Read more and join the session.
This session will include the following topics:
- Student Program Plan Discontinuation
- Batch Term Activation
- Enrollment Appointments
- Define Student Appointment Blocks
- Create the Enrollment Appointment Table
- Assign Enrollment Appointments in Batch
The term activation batch job runs more efficiently with fewer active program/plan stacks and fewer term-activated students' tuition calculations. Additionally, it prevents accidental term activations. Develop criteria for when a student must reapply to your institution and submit a ticket to discontinue ineligible students.
Next, we will walk through Batch Term Activation. Before enrolling, students must be term-activated; the local business process will determine the number of previous terms to include. Then, we will create Student Appointment Blocks using Student Groups and Cumulative Units. Student Blocks are One-Time Setups. Once you have set up your Student Appointment Blocks, you do not need to recreate them every term. After creating Student Appointment Blocks, we will set dates and times on the Appointment Table. Finally, we will assign appointments in Batch.
CS Core Work Sessions
Campus Solutions (CS) Core Work Sessions, open to ALL end users, are held the first Thursday of each month, from 1 to 3 p.m. The CS Functional Support team facilitates, alternating between functional team delivered content and college user delivered content with functional team support. Each meeting includes time for colleges to ask questions about other topics or service tickets.
Find details on the SBCTC Calendar and in the CS Core Weeklyish COREspondence (sent on Fridays to the CSSupport listserv).
Core Sessions: College System & SBCTC Calendar
CS COREterly Open Q&A Sessions
- CS Core invites you to attend its quarterly Open Q&A sessions! While these sessions are for learning and problem-solving, we want to emphasize that these are also part of our efforts to support community building.
- Thursday, Aug. 15, 2024, 1-3 p.m., Learn more and join the session
- Thursday, Nov. 21, 2024, 1-3 p.m., Learn more and join the session
We want these sessions to provide an opportunity for college users to:
- Get assistance with any functionality they want to better understand or situation they are struggling to make work.
- Seek advice on anything they are trying to solve.
- Share best practices and lessons learned.
- Develop networks and build community.
To support the varied work areas of our users, each session will have a breakout room for each of the following modules:
- Records & Enrollment, which includes Student Program/Plan, Term Activation, Enrollment Appointments, Enrollment, Transfer-In Credit, Transcripts, Graduation and so on.
- Campus Community, which includes 3Cs, BioDemo, Service Indicators and so on.
- Curriculum Management, which includes class building, course catalog management, enrollment requirements and so on
Along with your colleagues who can share their real-life experiences and the solutions they have employed; CS Core team experts will be present in each room. We encourage you to submit your questions before the session (but doing so isn’t required). Enter your questions on the CS COREterly Question Submissions tab. Knowing your questions ahead of time just helps us to be prepared and allows us to help as many people as possible.
We hope you’ll join us even if you don’t have specific questions! We look forward to connecting with you and for you to connect with each other.
Questions? Contact CS Core Support.
Behind the Integration Broker (IB): Data Synchronization between HCM and CS Pillars
Thursday, Aug. 1, 2024, 1-3 p.m., Read more and join the session
Seeking clarity about what data moves from HCM to Campus Solutions? And how? We hope to not only satisfy your curiosity but also make it easier for your Student Records and HR offices to stay in sync and achieve your intended outcomes.
This session will be an introduction to what Integration Broker (IB) is, how it works and what it does. We’ll discuss some of the basic consideration points and tips about managing biodemo data, particularly those nuances of being in a multi-pillar, global environment.
Questions? Contact CS Core Support.
NEW! Caring for Your Core Processes
Thursday, Oct. 3, 2024, 1-3 p.m., Read more and join the session
Come learn about the best practices, common issues and frequently asked questions related to scheduling and jobsets! We’ll talk about run controls and process recurrences as we demonstrate how to use the process monitor and how to review resulting success/error files. Shelia will join us to explain the purpose of the college jobs account and related expectations and responsibilities. Note, this content will be specific to CS Core modules (admissions, advisement, enrollment, curriculum management, etc).
Module: PeopleTools
Primary Audience: Process Schedulers
Facilitator/s: Maria Sultan and Marissa Baker, SBCTC with Shelia Sloan, SBCTC
Reference materials: Process Scheduler/Process Monitor
NEW! CS Core Work Session: [Students] Got Bills; They’re Multiplying!
Thursday, Nov. 7, 2024, 1-3 p.m., Read more and join the session
Does looking at the student account make you feel like you’re loooooosing control? Well, you better shape up, to help you better understand (la la la), that this session is for you. This is the-one-you-want (do-do-do). This session is for those of you who work outside of Student Financials who may need to view the student account and understand what you are seeing. Today we’ll get you a few key words and concepts that will help you better navigate, translate and make sense of Student Financials.
We’ll start with a high-level overview of different tuition groups and tuition calculation. Then, a basic understanding of how to read the student account and where to find information about payments, refunds and more. We will also review the account from the student’s perspective so you can help your students navigate what they see in Self-Service. GREASE up those minds, this session will be ELECTRIFYING.
Module: Student Financials
Primary Audience: Student Financials-Adjacent staff
Facilitator: Jill Hammitt, Highline College
Reference materials:
- What I Owe (HCX) QRG
- Highline Canvas: Tuition/Fees Account Balances (Student Homepage)
- Highline Canvas: Tuition/Fees and Account Balances (Mobile)
NEW! CS Core Work Session: Get on the sCOREboard
Thursday, Dec. 5, 2024, 1-3 p.m., Read more and join the session
As the year ends, it’s once again time to celebrate the progress we've made as a system in ctcLink! All that hard work deserves a break so let’s take some time for some fun and games! Your CS Core team will host this light-hearted trivia-esque experience. The winning college not only gets bragging rights but ALSO gets to work with us to ensure that one of their most desired topics is addressed in a 2025 work session. This is your opportunity for you to show off that you’ve been scouring your bulletins, attending our work sessions, and bookmarking your QRGs/Canvas courses.
We may even throw in some random college and Washington state facts just to keep everyone on their toes and even the playing field!
FIN Learning Opportunities
ctcLink Accounting Team presents: FIN Daily Fiscal Year-end (FYE) Work Sessions
Join the SBCTC Business Operations ctcLink Accounting team for Fiscal Year-end 2023-2024 accounting support and guidance. Topics include FYE preparation, reconciliation, and processes.
These focused work sessions will run daily, Monday through Friday (except holidays), 10 to 11 a.m., July 1 through August 2, 2024.
Questions? See the contact information listed in the event calendar listings below.
| DATE/TIME | EVENT/TOPIC |
|---|---|
| Thursday, July 25, 10 a.m. | ctcLink Accounting Team: FYE Work Session P132 & P133 Year-end Entries |
| Friday, July 26, 10 a.m. | ctcLink Accounting Team: FYE Work Session Open Q&A |
| Monday, July 29, 10 a.m. | ctcLink Accounting Team: FYE Work Session Clearing State Cash/ Internal Cash to Real Cash |
| Tuesday, July 30, 10 a.m. | ctcLink Accounting Team: FYE Work Session Open Q&A |
| Wednesday, July 31, 10 a.m. | ctcLink Accounting Team: FYE Work Session Open Q&A |
| Thursday, Aug. 1, 10 a.m. | ctcLink Accounting Team: FYE Work Session Open Q&A |
| Friday, Aug. 2, 10 a.m. | ctcLink Accounting Team: FYE Work Session Open Q&A |
FIN Work Session: Grants/Projects Q&A Drop-In Sessions
Every second Monday of the month at 11 a.m. join the ctcLink Finance Customer Support team for a collaborative, interactive and troubleshooting drop-in session on everything Grants/Projects.
Questions? See the contact information listed in the event calendar listings below.
Need help with setting up FY25 grants? Feel free to reach out to Michele Rockwell, MSML, ctcLink Finance Functional Analyst.
You are invited to drop in with any questions related to grants and projects at the open Q&A sessions.
| DATE/TIME | EVENT/TOPIC |
|---|---|
| Monday, Aug. 12, 11 a.m. | FIN Work Session: Grants/Projects Q&A Drop-In |
| Monday, Sept. 9, 11 a.m. | FIN Work Session: Grants/Projects Q&A Drop-In |
| Monday, Oct. 14, 11 a.m. | FIN Work Session: Grants/Projects Q&A Drop-In |
Finance (FSCM) College Users Production Support Meetings
Meetings are held every Tuesday, from 2 to 3 p.m.
These sessions are open to ALL Finance (FSCM) end users. The ctcLink Finance Customer Support team provides updates on Service Tickets, PeopleSoft enhancements, and open forum time to ask questions or request future topics.
| DATE/TIME | EVENT/TOPIC |
|---|---|
| Tuesday, July 30, 2 p.m. | FIN Work Session: FSCM Prod Support Meeting (DYK on CM/TR) |
| Tuesday, Aug. 6, 2 p.m. | FIN Work Session: FSCM Prod Support Meeting (DYK on GL) |
| Tuesday, Aug. 13, 2 p.m. | FIN Work Session: FSCM Prod Support Meeting |
| Tuesday, Aug. 20, 2 p.m. | FIN Work Session: FSCM Prod Support Meeting |
| Tuesday, Aug. 27, 2 p.m. | FIN Work Session: FSCM Prod Support Meeting |
Monthly Student Finance/General Ledger SF/GL Open Forum
Every second Wednesday, 2 to 3 p.m., the SBCTC Business Operations Accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Finance/General Ledger (SF/GL) related.
There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.
See the SBCTC meetings and events calendar and look for ctcLink Accounting Team: SF/GL Open Forum Meeting.
| DATE/TIME | EVENT/TOPIC |
|---|---|
| Wednesday, Aug 14, 2 p.m. | ctcLink Accounting Team: SF/GL Open Forum Meeting |
| Wednesday, Sept. 11, 2 p.m. | ctcLink Accounting Team: SF/GL Open Forum Meeting |
| Wednesday, Oct. 9, 2 p.m. | ctcLink Accounting Team: SF/GL Open Forum Meeting |
Financial Aid Award Processing Update
Overall Numbers as of Monday, July 22, 2024
As of Monday, 10,809 students have been awarded for the summer term, and 10,470 students have been awarded for the fall term of the current 2024-2025 academic year.
In comparison, as of this date last year, 9,342 students were awarded for the summer term (up by 1,467), and 12,352 students were awarded for the fall term of the 2023-2024 academic year (down by 2,182).
The largest gap for summer awards for an individual college is 169 fewer awards this year compared to the same time last year. There are larger gaps when comparing last year's fall awards to this year's thus far. Grant Rodeheaver and Dani Bundy have personally reached out to colleges to offer any necessary assistance.
Additionally, colleges have loaded a total of 4,041 WASFA applications into the system to date.
College Success Foundation Offering Free FAFSA Help to 2024 High School Graduates
College Success Foundation (CSF) is offering free support this summer to 2024 high school graduates in Washington who need help completing their Free Application for Federal Student Aid (FAFSA) and/or Washington Application for State Financial Aid (WASFA) forms.
CSF is hosting free, virtual one-on-one sessions through September for students to meet with CSF financial aid experts to complete their FAFSA/WASFA, review their financial aid award letter, or create an FSA ID. Sessions are available in English or Spanish.
CSF is especially interested in reaching students from the Class of 2024 in their mission population, who graduated from high school, intended to go to college, but have not yet completed the FAFSA.
SBCTC FAFSA Resources Webpage
Visit the 2024-25 FAFSA Resources web page for regularly updated information for college employees and includes updated FAQ templates including a Q&A center.
FAFSA Simplification Q&A center (for colleges)
Submit questions and ideas about FAFSA simplification efforts to the SBCTC FAFSA Response Team
FAFSA in the News
- Coalition Calls for Full Functionality of 2025-26 FAFSA Upon Release
- Keep up with the latest news from the NASFAA FAFSA Simplification Web Center
FA Learning Opportunities
Loan Set Up for Schema 5.0b and 2024/2025 Loan Processing: Trailer Colleges
Tuesday, Aug. 20, 2024, 9 a.m. to 12 p.m., Read more and join the session
Audience: Trailer college Financial Aid staff responsible for Direct Loan Origination and Outbounding
By request, some colleges have expressed interest in a session to walk through setting up the new AY loan run controls for when you begin processing loans in the 2024-2025 Aid Year (AY).
This Financial Aid Session is a hands-on workshop to set up/adjust your Run Controls for the 2024-2025 AY in preparation for sending out your Direct Loan files for the Fall Term.
Agenda
- Updating/checking Loan Fee Set Up
- Updating/checking Loan Fee in Item Types Set Up
- Updating/checking the Loan Fee in Create Loan Types page
- Updating the Process Loans Run Control ID parameters to 2025 AY
- Break: 10:30 – 10:45 a.m.
- Updating the Odd Year (OY) Summer Include & Summer Exclude Run Control ID parameters to 2024/2025 dates and AY
- Updating the OY Process Loan Dates Run Control ID to 2025 AY
- Updating the Schema to 5.0b on the OY Generate Direct Loan Data page
- Updating and/or creating OY Run Control IDs for your Direct Loan Reports
This session will be recorded. There will be no presentation slide deck, as we will work hands-on in the production environment.
Financial Aid (FA) Work Sessions
Financial Aid (FA) Work Session meetings are on the fourth Thursdays, from 1 to 3 p.m.
The FA Functional Support team facilitates alternating between functional team delivered content and college user delivered content with the support of the FA functional team. The end of each meeting is open for colleges to ask questions about the topic presented. These sessions are open to ALL end users.
Find the latest information, including notices of cancellation or schedule changes, on the ctcLink Training page or on the SBCTC meetings and events calendar (apply filters).
HCM Learning Opportunities
HCM Work Session Meetings
Human Capital Management (HCM) meetings are held every other Wednesday, from 1 to 3 p.m. The HCM Functional team along with the training team offers Work Sessions and Training Sessions around the different functionality in HCM.
- Wednesday, Aug. 7, 1-3 p.m.
Behind the Integration Broker (IB): Data Synchronization between HCM and CS Pillars
Thursday, Aug. 1, 2024, 1-3 p.m., Read more and join the session
Seeking clarity about what data moves from HCM to Campus Solutions? And how? We hope to not only satisfy your curiosity but also make it easier for your Student Records and HR offices to stay in sync and achieve your intended outcomes.
This session will be an introduction to what Integration Broker (IB) is, how it works and what it does. We’ll discuss some of the basic consideration points and tips about managing biodemo data, particularly those nuances of being in a multi-pillar, global environment.
Questions? Contact CS Core Support.
SF Learning Opportunities
Please feel free to reach out to SFSupport@sbctc.edu if you have any questions or need further clarification.
Work Session: SF Smörgåsbord
Monday, July 29, 2 to 4 p.m., Learn more and join the session
We’re serving up a delightful spread of tiny topics. Here’s what’s on the menu: tuition group override functionality, tips on mass assigning/releasing service indicators, the ticketing system, browser organization, and a top 10 list of hidden gems. We hope you can join us!
SF Training: 2024 Fall Welcome Back to Basics
Thursday, Aug. 22, 2024, 9 a.m. to 12 p.m. Learn more and join the session
This session is intended for new employees and those seeking to refresh their skills with processing basics including:
- Cashiering
- Refunds
- Payment Plans
Primary Audience: Student Financials
Related QRGs:
Prerequisite Courses:
- SF100 (Tuition Calculation)
- SF101 (Cashiering)
- SF102 (Refunds)
- SF103 (Payment Plans)
Presenter/Facilitator: Alec Risk, SBCTC Student Financials Functional Trainer
Questions? Contact Alec Risk arisk@sbctc.edu.
Monthly Student Finance/General Ledger SF/GL Open Forum
Every second Wednesday, 2 to 3 p.m., the SBCTC Business Operations Accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Finance/General Ledger (SF/GL) related.
There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.
See the SBCTC meetings and events calendar and look for ctcLink Accounting Team: SF/GL Open Forum Meeting.
| DATE/TIME | EVENT/TOPIC |
|---|---|
| Wednesday, Aug 14, 2 p.m. | ctcLink Accounting Team: SF/GL Open Forum Meeting |
| Wednesday, Sept. 11, 2 p.m. | ctcLink Accounting Team: SF/GL Open Forum Meeting |
| Wednesday, Oct. 9, 2 p.m. | ctcLink Accounting Team: SF/GL Open Forum Meeting |
PCD Refresh and Your Queries: Get Ready!
The PCD (Production College Development) environment will be refreshed from PRD on Monday, Aug. 5, 2024. Beginning Friday, Aug. 2, at noon, PCD will not be available for query development until after the PCD is refreshed.
What you need to do
Make sure any PCD queries you want to keep begin with the prefix DEV_ unless you have submitted a ticket requesting backup of queries that will be used for BI Publisher, Pivot Grid, or nVision reports.
Standard Queries
Any queries in PCD that do not begin with DEV_ will be deleted.
- This applies to all standard Public and Private queries. SBCTC will perform a query backup for in-progress queries (private and public) that meet the DEV_ naming convention.
- This backup will NOT be done by folder. This means if a query is in the DEVELOPMENT folder but doesn’t begin with DEV_ it will be overwritten and lost.
BI Publisher, Pivot Grid, and nVision Queries
Any query used in a BI Publisher, Pivot Grid, or nVision report DOES NOT have to follow the DEV_ protocol as it is very time-consuming to change them back when they are ready to migrate.
Instead, please submit a Service Desk ticket under Data Services – Reporting – Other with the title “PCD Refresh Backup Request.” Provide the name of the query being developed for use in one of the advanced reporting tools in the request. These queries will be individually backed up on an as-needed basis.
What to expect
- The queries in the backup will be imported back to PCD after the refresh is complete and a notice is received from Application Services.
- Data Services will send a message to you once our work is complete.
- Please do not log back into PCD after Friday, March 1, at noon but wait until you receive a notification from Data Services.
- Queries that do not follow these naming conventions will be lost
Naming convention for queries
- Being developed in PCD: MUST begin with the prefix DEV_
- Used for training in PCD: MUST begin with QXX_TRAIN
- Being developed for use in BI Publisher, Pivot Grid, or nVision reports in PCD: MUST begin with the appropriate convention based on the reporting tool being used. Do not follow the DEV_ convention. Request must be sent to Data Services via Service Desk ticket.
Why you need to do it
Queries that do not follow this convention will not be backed up and will be lost.
Contact Emily Mullins, Reporting and BI Solutions Analyst for ctcLink, if you have any questions.
Query Developer Learning Opportunities
Instructor-Led Query Development Training
The ctcLink Training Calendar has been updated with next quarter’s instructor led query development training schedule. Have a look at their fresh offerings.
Step Up your Query Game
Learn more about the Designated Query Developer Training series and start your journey to becoming your college’s very own query guru! Or query wizard, if you prefer. Or maestro. Maybe a goddess, crackerjack, wizard, or maven. It’s up to you!
Upcoming courses include:
- July 30, 9 a.m., PS Query Training 201 Intermediate - Part 1
- July 31, 9 a.m., PS Query Training 201 Intermediate - Part 2
- Aug 21, 8:45 a.m., PS Query Training 102 - Query Security
- Sep 10, 9 a.m., PS Query Training 301 Advanced - Part 1
- Sep 11, 9 a.m., PS Query Training 301 Advanced - Part 2
- Sep 24, 9 a.m., PS Query Training 401 Expert- Part 1
- Sep 25, 9 a.m., PS Query Training 401 Expert- Part 2
Plan ahead for 2024
The ctcLink Training Calendar has been updated with 2024 instructor-led query-related training. To clear filter settings, select None. Then select ctcLink Learning Opportunities > Reporting Training.
How to for Query Developer Courses
The process to enroll in Query Developer Canvas courses has been streamlined. Now, instead of emailing Data Services, simply:
- Visit the ctcLink Training Registration page,
- Select the class(es) from the Designated Query Developer Training section,
- Follow the sign-up process.
More for PeopleSoft Query Developers
Find more ctcLink PeopleSoft Query Development resources including forms, documentation, and tools at the ctcLink PeopleSoft Reporting web page.
Meat and Potatoes … and Magic
You may never meet them directly, but the Application Services team “keeps the lights on” for Washington’s community and technical colleges 24/7 by supporting ctcLink pillars, systemwide IT applications, and managing the network data load behind-the-scenes.
PeopleSoft Integration Activities
The migration plan for the upcoming OAAP Okta integration enhancement request was finalized in advance of July 30 go-live.
Work continues with TouchNet on VPN tunnel setup, technical requirements, and next steps.
Contract Payment type coordination, planning and document configuration setup is underway.
Data Fixes
Campus Solutions
Spokane Community College asked SBCTC to remove the Role ZZ SR Class Permissions from 267 users. The team developed a script to complete the work, so college staff would not have to do it manually, saving the college many hours of manual work.
Finance
The team fixed data for Bellevue College, Bates Technical, Highline College for fiscal end of year processing, including out of sync ledger/journals, fixed an asset so it could be properly processed, marked journals as posted, updated assets so they can be retired, and reset assets.
Bug Fixes
The I-056 Positive Pay default output location was moved. Once implemented, the positive pay file will be sent to a default folder so it will be easier for the server team to retrieve and transfer it properly.
Cleanup
ctcLink Role Cleanup in HCM was completed July 22. This will save college users time manually cleaning up old roles.
Testing
CampusCE sanity testing (a software testing technique that verifies that small changes or bug fixes to software work as intended and don't cause issues) passed in PQA and is tentatively scheduled to go to production on Aug. 1.
OAAP Okta Enhancements passed user acceptance testing and are scheduled to go to production on July 30.
The team is currently conducting system integration tests on HCM Image 49 and providing testing support for CS Image 32 and HCX, LegacyLink and FAM, and FA PRP 6/3.1.
Security Team Highlights
The team has removed duplicate security roles in Campus Solutions to keep ctcLink security clean. ZZ Process Monitor is already embedded in ZZ Navigation Bar Access Role.
All colleges are now officially off the old CTC role access and living in the same security model. Scripts are being run to remove old roles.
ctcLink Accessibility Activities
Get details about accessibility initiatives underway discussed during the monthly Accessibility & ctcLink Forum Presentation on July 9, 2024 including Okta, OAAP Okta, in-progress PeopleSoft image updates, and accessibility-related service desk tickets/Oracle service requests.
You can find the recording and complete transcript at past Open Forums.
ctcLink Accessibility Monthly Open Forum
Join us! The ctcLink Accessibility monthly forums engage Washington's community and technical college system in discussions around ctcLink accessibility and technology. We aim to improve communication and transparency while providing space for productive and solution-focused dialog. Our main objective is to deliver accessible technology for all our students, staff, and the larger community.
Meetings are held the second Tuesday of each month, 11 a.m. to noon.
The next ctcLink Accessibility Open Forum will be Tuesday, Aug. 13, 2024, at 11 a.m. All are welcome to attend via Zoom.
In case you missed a meeting, please see materials from past Open Forums.
