ctcLink Communications Toolkit Samples & Examples

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Idea Center

College communications and ctcLink work teams have generously shared their communications tools and materials to help their colleagues in other deployment groups.

Some resources require a ctcLink Document Repository (cDR) log-in for college-only access. Learn more about cDR access.

Stakeholder Communications

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Student-Focused

How-To Guides - student resources (Grays Harbor College)
Weekly Communications - campus and student-focused (Grays Harbor College)
Student Communication Awareness in Canvas (Centralia College)
Student Communication Awareness (Centralia College)
Bookmark (Community Colleges of Spokane)
Student Newspaper Ad (Community Colleges of Spokane)
ctcLink Poster (Community Colleges of Spokane)
Table Tent (Community Colleges of Spokane)
Student Tuition Email (Community Colleges of Spokane)
Facebook downtime system notice during Go-Live (Spokane Community College)
ctcLink Account Setup, Navigating ctcLink Mobile & Desktop/Browser (Clark College)

Employee- and Faculty-Focused

Weekly Communications - campuswide and employee-focused (Grays Harbor College)
Training Resources - Training plan, FAQs, time/reporting tips, business-process-to-QRG crosswalks (Grays Harbor College)
How-To Guides - staff and faculty resources (Grays Harbor College)
Faculty Advocate Presentation (Bellevue College)
Lighthearted video for SPSCC staff and faculty fall 2021 kickoff. A little bit of ctcLink fun after a rough year-plus. (South Puget Sound Community College)
Go-Live Internal Support Plan (Seattle Colleges)
Cutoff Dates for PT Hourly and Student Employees for Go-Live Quarter - Executive Sponsor Email (Centralia College)
Service Cutoff Dates for Go-Live Quarter - Executive Sponsor Email (Centralia College)
Faculty Communication Awareness and Training (Centralia College)
Employee Communication Plan for myClark ctcLink Project Details (Clark College)
Go-Live message to employees (Community Colleges of Spokane)
ctcLink Project Leadership, includes link to project charter (Lower Columbia College)

Rapid Communication

Weekly Communications - campus communications for go-live, by day and by week (Grays Harbor College)
ctcLink News and Updates (Walla Walla Community College)
Text message samples (Community Colleges of Spokane)
Facebook downtime system notice during Go-Live (Spokane Community College)

Service Disruption Web Pages

Service Disruptions due to ctc:Link Implementation (Lower Columbia College)

Tools and Templates

Blogs and Newsletters

ctcLink CliffNotes (Edmonds College)
ctcLink News & Updates (Edmonds College)
ctcLink News (Highline College)

FAQs and Fact Sheets

Frequently Asked Questions, included embedded e-form to submit questions (Lower Columbia College)

Communications Planning Resources

Keyword Search Terms for College Website Update

From section 2.B.2.b. Website in the ctcLink Student Communication Resource Guide

Colleges should prepare an inventory of all places that mention the Legacy student information system. Each page and related documents should then be updated with ctcLink information and instructions. The only exception is departments or functions that will be dual processing at the time of go-live. In these cases, departments will need to make sure accurate information is on the website.

Below is list of keywords Edmonds College used to search its college websites for any processes, forms and pages that needed to be edited or updated due to ctcLink.