Higher Education User Group (HEUG), pronounced HUG, is a collective of higher education PeopleSoft users that support one another in making the most of the products. Access recordings from conferences and other knowledge-sharing events.

  • Oracle - Our system, ctcLink, is our version of PeopleSoft. PeopleSoft is a product of Oracle. While the information provided on Oracle’s pages is not specific to our version, the delivered functionality is universal.
  • PeopleBooks - View the latest documentation for PeopleSoft Enterprise products as well as archived documentation of past releases In this virtual library.
  • PS Utilities - PS Utilities is a Google Chrome Extension for use with PeopleSoft systems. It has several features which will improve your effectiveness when working with PeopleSoft.

SF Learning Opportunities

PeopleSoft Student Financials (SF) is a Campus Solutions-based tool to manage student financial transactions, including tuition, fees, billing, collections, and payments. SF receives information from virtually all areas of PeopleSoft Campus Solutions.  Both students and staff use it to access and manage accounts, and by the college to process financial aid and other financial activities related to students.

The SF pillar includes Billing, Cashiering, Collections, Fee & Tuition Calculation, General Ledger Interaction, Payment Plans, Refunds, Student Receivables, Tax Forms.

Onboarding Training Manuals help new college staff in their training journey through ctcLink (PeopleSoft). Learning a new software system can be challenging, so these documents provide new staff with information to locate, understand, and participate in the various ctcLink training and learning opportunities available.

ctcLink Training Overview

ctcLink Self-Paced Canvas Courses

All Canvas courses are self-paced. Each course includes a description and suggested list of who should enroll. 

Instructor-Led Training and Work Sessions

Each ctcLink Pillar team holds topic-specific learning opportunities and work sessions to share important updates and specific content. This is a forum for our ctcLink users to share discoveries, issues, quirks, best practices, questions, business process options and whatever else might come up.

Student Finance/General Ledger SF/GL Open Forum

Every second Wednesday, 2 to 3 p.m., the SBCTC Business Operations Accounting team invites you to bring your questions (and solutions) to share during this open forum meeting space for all things Student Finance/General Ledger (SF/GL) related.

There is no formal agenda as we welcome all questions about everything from item types and second journal sets to waivers, queries, or internal cash reconciliation.

Join a ctcLink Support eList (aka listserv)

ctcLink Customer Support sends updates, outage notices, changes to configuration, training and workshop opportunities, global and cross-pillar communications to colleges.

College subject matter experts (SMEs), PeopleSoft users/stakeholders can use the lists to ask  their college peers questions about how they do things in ctcLink, best practices, local training plans, and more.

Join today!

Please see the SERVICE NOTICE: Mailman Bug Troubleshooting for tips to subscribe.

ctcLink CONNECT Blog

ctcLink CONNECT, the weekly ctcLink Learning Opportunities & Support Roundup, includes ctcLink learning opportunities, ctcLink support updates, and news for Washington state community and technical college ctcLink users.

The news is sent to more than 40 eLists/listservs each week, but you may also subscribe directly.

Read past editions and subscribe to ctcLink CONNECT

SF DL Blast Newsletter

See previous editions of the Student Financials Distribution List Blast: SF DL Blasts.

Subscribe to the ctcLinkSME_StuFin list to receive the latest editions of the SF DL (Student Financials Distribution List) Blast featuring SF hot topics, training tips, and tricks.

To subscribe

  • Send an email to ctcLinkSME_StuFin-subscribe@lists.ctc.edu
  • The Subject should be "Subscribe"
  • Once you receive a confirmation email, open it and click the link to confirm.
  • The list admin may need to approve you at this point, but once they do, you'll be subscribed

Contact

Questions? Contact the SF Support Team.