Higher Education User Group (HEUG), pronounced HUG, is a collective of higher education PeopleSoft users that support one another in making the most of the products. Access recordings from conferences and other knowledge-sharing events.

  • Oracle - Our system, ctcLink, is our version of PeopleSoft. PeopleSoft is a product of Oracle. While the information provided on Oracle’s pages is not specific to our version, the delivered functionality is universal.
  • PeopleBooks - View the latest documentation for PeopleSoft Enterprise products as well as archived documentation of past releases In this virtual library.
  • PS Utilities - PS Utilities is a Google Chrome Extension for use with PeopleSoft systems. It has several features which will improve your effectiveness when working with PeopleSoft.

HCM Learning Opportunities

HCM Deadlines

Human Capital Management (HCM) is a comprehensive suite of applications that helps organizations streamline their HR processes through employee data management, payroll, talent management, and workforce analytics.

The HCM pillar includes Absence Management, Benefits, Payroll, Employee Self-Service, Faculty Workload, Manager Self-Service, Talent Acquisition Management - Recruiting, Time and Labor, Workforce Administration

Onboarding Training Manuals help new college staff in their training journey through ctcLink (PeopleSoft). Learning a new software system can be challenging, so these documents provide new staff with information to locate, understand, and participate in the various ctcLink training and learning opportunities available.

ctcLink Training Overview

Instructor-Led Training

The HCM Functional and Training teams offer work sessions and training opportunities to share important updates and specific content.

HCM meetings are held every other Wednesday, from 1 to 3 p.m.

These are forums for ctcLink HCM users to share discoveries, issues, quirks, best practices, questions, business process options and whatever else might come up.

ctcLink Self-Paced Canvas Courses

All Canvas courses are self-paced. Each course includes a description and suggested list of who should enroll. 

Join a ctcLink Support eList (aka listserv)

ctcLink Customer Support sends updates, outage notices, changes to configuration, training and workshop opportunities, global and cross-pillar communications to colleges.

College subject matter experts (SMEs), PeopleSoft users/stakeholders can use the lists to ask their college peers questions about how they do things in ctcLink, best practices, local training plans, and more.

Join today!

Please see the SERVICE NOTICE: Mailman Bug Troubleshooting for tips to subscribe.

ctcLink CONNECT Blog

ctcLink CONNECT, the weekly ctcLink Learning Opportunities & Support Roundup, includes ctcLink learning opportunities, ctcLink support updates, and news for Washington state community and technical college ctcLink users.

The news is sent to more than 40 eLists/listservs each week, but you may also subscribe directly.

Read past editions and subscribe to ctcLink CONNECT

Subscribe to the ctcLinkSME-HCM list to receive the latest edition of the HCM Monthly Roundup, featuring HCM hot topics, training, and how-to tips.

To subscribe

  • Send an email to ctcLinkSME-HCM-subscribe@lists.ctc.edu
  • The Subject should be "Subscribe"
  • Once you receive a confirmation email, open it and click the link to confirm.
  • The list admin may need to approve you at this point, but once they do, you'll be subscribed

Contact

Questions? Contact the HCM Support Team